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Plans and prices

Intercom pricing

Essential

$19 a month

per seat/month

Fin AI Agent · Messenger · Shared inbox and ticketing system · Pre-built reports · Public help center

Checked 27 Sep 2026

Advanced

$85 a month

per seat/month

20 free Lite seats

Checked 27 Sep 2026

Expert

$132 a month

per seat/month

50 free Lite seats

Checked 27 Sep 2026

Fin AI Agent

$0.99, paid once

per outcome

AI-powered answers · Live chat, email, phone, and other channel support · Human handoff with conversation context

Checked 27 Sep 2026

Fin AI Agent with existing helpdesk

$0.99, paid once

per outcome; minimum monthly commitment applies

Checked 27 Sep 2026

Fin Voice

$1.99, paid once

per voice outcome; available via sales

Checked 27 Sep 2026

Copilot

$29 a month

per teammate/month

Checked 27 Sep 2026

Copilot monthly

$35 a month

per agent/month

Checked 27 Sep 2026

Pro

$99 a month

per workspace/month

Checked 27 Sep 2026

Proactive Support Plus

$99 a month

includes 500 messages

Checked 27 Sep 2026

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