iconpractice
iconpractice is cloud practice-management software for chiropractors, osteopaths, and myotherapists.
What iconpractice is
iconpractice is cloud practice-management software for chiropractors, osteopaths, and myotherapists. It brings appointment scheduling, online booking, patient records, clinical notes, invoicing, payments, reporting, and integrations into one workflow. The diary supports recurring bookings, drag-and-drop rescheduling, waiting lists, classes, reminders, and follow-up tasks. Clinical records can include structured notes, warnings, cautions, diagnoses, consent, body diagrams, macros, attachments, and AI-assisted documentation. Listed integrations include Stripe, Tyro Health, Xero, Healthengine, Mailchimp, Physitrack, PostureScreen, and Zapier; the company also describes an open API. A free 30-day trial provides full access without requiring a credit card. New practices can use core features free for their first three months, with AI charges and SMS usage remaining payable. Platform pricing for the first practitioner is $50 a month, while per-practitioner rates are $29 a month for practices with two to four practitioners, $25 a month for five to nine, and $18 a month for ten or more. Integrated payments incur a 0.1% processing fee on top of Stripe’s standard rates; SMS credits are pay as you go.
Good
- Includes diary, booking, patient records, and invoicing.
- Supports recurring bookings and waiting lists.
- Offers AI-assisted clinical documentation.
- Includes email and in-app support on every plan.
- Supports data migration from most major practice software.
Watch out
- Integrated payments incur an additional 0.1% fee.
- SMS credits are charged per use.
- AI clinical notes plans are separately priced.
Who it suits
iconpractice suits chiropractic, osteopathy, and myotherapy practices seeking a system for scheduling, records, clinical notes, and billing. Its trial and initial free period may suit new practices evaluating the core workflow.
Verdict
iconpractice combines practice administration and clinical documentation for three practitioner types. Review the payment and SMS charges alongside the plan rates when choosing a setup.
Plans and prices
From iconpractice's own pricing page, checked 9 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Platform — 10 or more practitioners | $18 a month | Rate for each practitioner in this band · core features included · per practitioner / month |
| Platform — practitioners 5–9 | $25 a month | Rate for practitioners 5–9 · core features included · per practitioner / month |
| Platform — practitioners 2–4 | $29 a month | Rate for practitioners 2–4 · core features included · per practitioner / month |
| AI clinical notes Lite | $50 a month | 400 transcription and dictation minutes / month · $0.04 per minute overage · per user / month |
| Platform — first practitioner | $50 a month | First practitioner · core features included · unlimited admin users and locations · billed monthly |
| AI clinical notes Standard | $99 a month | 1,200 transcription and dictation minutes / month · $0.04 per minute overage · per user / month |
| AI clinical notes Unlimited | $120 a month | Unlimited transcription and dictation · fair use policy of 4,000 minutes / month · no overage charges · per user / month |
| Guided setup & training | $395, paid once | Three one-hour video-call sessions for new subscribers · one-off |
The facts
Each one read from iconpractice's own pages, with the date it was checked.
What it does
- API
- The company says iconpractice has an open API and native Zapier support for custom connections.checked 9 Oct 2001
- Clinical records
- Clinical records include structured notes, warnings, cautions, diagnoses, consent, body diagrams, macros, attachments, and AI-assisted documentation.checked 9 Oct 2001
- Core workflow
- The product brings diary, online booking, patient records, clinical notes, invoicing, payments, reporting, and integrations into one workflow.checked 9 Oct 2001
- Data location
- The privacy policy says the primary application and customer data are stored in Australia.checked 9 Oct 2001
- Integrations
- Listed integrations include Stripe, Tyro Health, Xero, Healthengine, Mailchimp, Physitrack, PostureScreen, and Zapier.checked 9 Oct 2001
- New practices
- New practices can use core features free for their first three months; AI charges and SMS usage are the stated costs during that period.checked 9 Oct 2001
- Payment fee
- Integrated payments are powered by Stripe and incur a 0.1% processing fee on top of Stripe’s standard rates.checked 9 Oct 2001
- Privacy compliance
- The company says it handles personal information in accordance with Australia’s Privacy Act 1988 and the Australian Privacy Principles where they apply.checked 9 Oct 2001
- Product
- iconpractice is cloud practice-management software for chiropractors, osteopaths, and myotherapists.checked 9 Oct 2001
- Scheduling
- The appointment diary supports recurring bookings, drag-and-drop rescheduling, waiting lists, classes, reminders, and follow-up tasks.checked 9 Oct 2001
- Security and AI data
- The privacy policy describes measures that may include access controls, authentication, encryption, monitoring, backups, and access logging, and says personal and health information submitted to AI features is not used to train AI models.checked 9 Oct 2001
- SMS charges
- SMS credits are pay as you go at 9.5c in Australia, 4.5c in the USA, and 11c in New Zealand.checked 9 Oct 2001
- Support and migration
- Every plan includes email and in-app support, and the company says it supports data migration from most major practice software.checked 9 Oct 2001
The company
- Founded
- The company says iconpractice has been trusted since 2009 and identifies Dr Matthew Holmes as its founder.checked 9 Oct 2001
- Headquarters
- Melbourne, Australiachecked 28 Sep 2001
Money
- Trial
- The site offers full access for a free 30-day trial with no credit card required.checked 9 Oct 2001
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