Basic 1
$495 a year
4 incidents · 1 server · no telephone access · max response 2 business days · no 24/7 support · 1 customer contact
Checked 30 Sep 2026
Plans and prices
HylaFAX+ pricing
Basic 2
$1,495 a year
8 incidents · 1 server · telephone access · max response 2 business days · no 24/7 support · 2 customer contacts
Checked 30 Sep 2026
Basic 3
$2,895 a year
16 incidents · 1 server · telephone access · max response 4 hours · no 24/7 support · 4 customer contacts
Checked 30 Sep 2026
Premium 1
$2,895 a year
4 incidents · 1 server · telephone access · max response 4 hours · 24/7 support · 4 customer contacts
Checked 30 Sep 2026
Premium 2
$9,995 a year
16 incidents · up to 2 servers · telephone access · max response 2 hours · 24/7 support · 4 customer contacts
Checked 30 Sep 2026
Premium 3
$19,995 a year
unlimited incidents · up to 2 servers · telephone access · max response 1 hour · 24/7 support · unlimited customer contacts
Checked 30 Sep 2026