Heaven Mail
Heaven Mail is an email service for individuals and businesses, with mailboxes on a Heaven Mail domain or a user's custom domain.
What Heaven Mail is
Heaven Mail is an email service for individuals and businesses, with mailboxes on a Heaven Mail domain or a user's custom domain. Mail can be accessed through webmail or clients such as Apple Mail, Outlook, and Thunderbird using IMAP and SMTP. The Free plan includes one mailbox, 1 GB of storage, a heavenmail.com subdomain, and webmail, IMAP, and SMTP. Pro costs $45 a month and provides five mailboxes with 10 GB each, an own domain, and priority support. Business costs $912 a month, billed per seat, and includes unlimited mailboxes, 50 GB per seat, shared inboxes, an admin console, a 99.9% SLA, and dedicated onboarding. Business is billed monthly or annually, with a 15% annual discount; shared inboxes do not count as separate seats. The service says it does not scan messages for advertising or build behavioural profiles. Mail is stored in Germany, and storage and backups are encrypted, with backups geographically separated within the EU. Users can export mail as an mbox file at any time.
Good
- Free plan includes one mailbox and 1 GB storage.
- Supports custom domains and third-party IMAP/SMTP clients.
- Mailbox storage and backups are encrypted.
- Mail can be exported in mbox format at any time.
Watch out
- Free plan uses a heavenmail.com subdomain.
- Pro costs $45 a month.
- Business costs $912 a month, billed per seat.
Who it suits
The service is intended for individuals, families, freelancers, and small businesses. It may suit people who want a custom-domain mailbox, third-party client access, or mail stored in Germany.
Verdict
Heaven Mail offers webmail and standard-client access, with plans ranging from one free mailbox to per-seat business service. Review the mailbox counts, storage, and billing terms to choose a suitable tier.
Plans and prices
From Heaven Mail's own pricing page, checked 4 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 mailbox · 1 GB storage · heavenmail.com subdomain · IMAP + SMTP + webmail |
| Pro | $45 a month | 5 mailboxes · 10 GB each · own domain · IMAP + SMTP + webmail · priority support · per month |
| Business | $912 a month | Unlimited mailboxes · 50 GB per seat · shared inboxes · admin console · 99.9% SLA · dedicated onboarding · per seat per month; monthly or annually, with a 15% annual discount |
The facts
Each one read from Heaven Mail's own pages, with the date it was checked.
Money
- Ad-free inbox
- Yeschecked 19 Sep 2001
- Business billing
- Business is priced per seat; shared inboxes do not count as separate seats.checked 4 Oct 2001
- Free plan
- Yeschecked 19 Sep 2001
What it does
- Audience
- The maker describes Heaven Mail as intended for individuals, families, freelancers, and small businesses.checked 4 Oct 2001
- Custom domain
- Yeschecked 19 Sep 2001
- Data export
- Users can export mail as a standard mbox file at any time.checked 4 Oct 2001
- Data residency
- Mail is stored in data centres in Germany, and the maker says it does not replicate mail outside the EU.checked 4 Oct 2001
- Domain setup
- For custom domains, Heaven Mail provides MX, SPF, DKIM, and DMARC DNS records, and says verification usually takes a few minutes.checked 4 Oct 2001
- Encryption
- Mailbox storage is encrypted at rest, and backups are encrypted and geographically separated within the EU.checked 4 Oct 2001
- Mailbox storage
- 10checked 19 Sep 2001
- Mail clients
- The service works with its webmail and third-party clients including Apple Mail, Outlook, and Thunderbird using IMAP and SMTP.checked 4 Oct 2001
- Open standards
- The maker lists Postfix, Dovecot, DKIM, DMARC, IMAP, and SMTP as part of its open-standards infrastructure.checked 4 Oct 2001
- Paid from
- 5checked 19 Sep 2001
- Privacy
- The maker says it does not scan mail for advertising, read message content, or build behavioural profiles.checked 4 Oct 2001
- Product
- Heaven Mail is an email service for individuals and businesses, with custom mailboxes on the user's domain or a Heaven Mail domain.checked 4 Oct 2001
- Shutdown commitment
- If the service shuts down, the maker says it will give 90 days' advance notice, keep mailboxes read-only during that period, and keep mbox export available.checked 4 Oct 2001
Where it runs
- Platform access
- web_mobile_desktopchecked 19 Sep 2001
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