
Hapi Data Lakehouse
Hapi Data Lakehouse is a managed data platform that brings hotel reservation, guest, stay, and folio information into one normalized model.
What Hapi Data Lakehouse is
Hapi Data Lakehouse is a managed data platform that brings hotel reservation, guest, stay, and folio information into one normalized model. Hotel brands and hospitality technology providers can use that data for reporting, business intelligence, customer data platforms, AI, automations, and partner services. Access options include near real-time APIs, federated SQL, and scheduled Parquet exports through SFTP or a customer’s own object storage. The lakehouse uses Apache Iceberg and Parquet, and a hotel brand can request a full copy for its own cloud storage. Live supply refreshes in 15-minute micro-batches; APIs provide a faster route to data. Hapi says 27+ property management platforms and 100+ systems are connected and in production. Customers control which systems can access and activate data, and each customer’s records are segmented rather than combined with other customers’ profiles or learnings. The product page states PCI and SOC 2 and describes row validation and quarantine for records that fail critical rules. Pricing is tailored to the technology provider’s commercial model and available on request. Hapi was founded in 2017 and is headquartered in Miami.
Good
- Combines reservation, guest, stay, and folio data.
- Offers near real-time APIs and federated SQL.
- Supports Apache Iceberg and Parquet exports.
- Customers control data access and activation.
- Hapi states PCI and SOC 2.
Watch out
- Pricing is available only on request.
- Live supply refreshes in 15-minute micro-batches.
- Not designed for sensitive data such as passwords.
- No guest messaging, loyalty, or marketing automation.
Who it suits
It suits hotel brands and hospitality technology providers that need hotel data for reporting, BI, CDPs, AI, automations, or partner services. It is API-based and has no listed mobile app.
Verdict
Hapi Data Lakehouse offers several ways to access and export hotel data, with customer controls over access and separation. Prospective customers need to request pricing and should note the stated restriction on sensitive data.
The facts
Each one read from Hapi Data Lakehouse's own pages, with the date it was checked.
What it does
- Audience
- The product is presented for hotel brands and hotel technology providers building on hospitality data for reporting, BI, CDPs, and AI.checked 7 Oct 2026
- Customer isolation
- Hapi says customer profiles and learnings are never merged or shared across customers, and records are built only from each customer’s data.checked 7 Oct 2026
- Customer separation
- The managed multi-tenant lakehouse is partitioned and segmented by customer; Hapi says customer profiles and learnings are not merged or shared.checked 7 Oct 2026
- Data access
- Customers can access data through near real-time APIs, federated SQL, or scheduled Parquet exports via SFTP or their own object storage.checked 7 Oct 2026
- Data delivery
- Data is available through near real-time APIs, federated SQL, or scheduled Parquet exports by SFTP or to the customer’s object storage.checked 7 Oct 2026
- Data freshness
- Live supply refreshes in 15-minute micro-batches, with near real-time APIs available for faster access.checked 7 Oct 2026
- Data governance
- Customers govern which systems can access data and activate against it.checked 7 Oct 2026
- Data model
- It combines reservation, guest, stay, and folio data in one hospitality data model.checked 7 Oct 2026
- Governance
- Customers control who can access data and activate against it, and records are segmented by customer.checked 7 Oct 2026
- Integrations
- Hapi says it has 27+ property management platforms and 100+ systems connected and in production.checked 7 Oct 2026
- Notable limit
- Hapi’s hotel terms say the services are not designed for normal transmission of sensitive data such as health data, government identification numbers, or passwords and access credentials.checked 7 Oct 2026
- Open formats
- The lakehouse uses Apache Iceberg and Parquet formats, and a full export can be taken to the customer's own cloud storage.checked 7 Oct 2026
- Pricing
- The product page says pricing is tailored to the technology provider's commercial model; it does not show a price.checked 7 Oct 2026
- Product
- Hapi Data Lakehouse is a managed hospitality lakehouse that consolidates guest and operational data into a normalized, AI-ready source.checked 7 Oct 2026
- Security
- The product page states PCI and SOC 2, and says each data row is validated before loading, with records failing critical rules quarantined.checked 7 Oct 2026
- Support and contact
- The product page directs interested customers to contact Hapi to discuss the product.checked 7 Oct 2026
- Support and sales
- The product page invites prospective customers to contact Hapi to connect about the product.checked 7 Oct 2026
- Use cases
- The product is presented for hotel brands and technology providers using hotel data for reporting, CDP, BI, AI, automations, and partner services.checked 7 Oct 2026
The company
- Company founding
- Hapi's company story says Luis Segredo and Nikolai Balba saw the opportunity behind Hapi in 2017.checked 7 Oct 2026
- Data ownership
- Hapi says the hotel brand owns its first-party data and can request a full copy export to its own cloud storage.checked 7 Oct 2026
- Founded
- 2017checked 28 Sep 2026
- Headquarters
- Miami, Florida, United Stateschecked 28 Sep 2026
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