H&L POS Clubs & Memberships
H&L POS Clubs & Memberships is a hospitality point-of-sale offering for venues that run loyalty programs and member promotions.
What H&L POS Clubs & Memberships is
H&L POS Clubs & Memberships is a hospitality point-of-sale offering for venues that run loyalty programs and member promotions. Venues can create and customise rewards, and use member preferences and activity to inform marketing campaigns. Offers can target club or member groups, combine selected items for a discount or set price, or activate through a time switch. Sysnet Members tools cover member records, cards, member types, clubs, categories, discounts, points, subscriptions, fees, and reporting. They support single-venue use and multi-venue setups through Syswan; H&L also says its club membership and discounting topics apply to third-party member integrations. The broader POS includes Restaurant and Bistro modes, automated docket printing, counter and table transactions, bill splitting, ordering and payment from anywhere, and online bookings available 24x7. Inventory tools cover purchases, costs, pricing, promotions, and specials. H&L lists more than 400 reports on sales, revenue, time sales, and user activity. Pricing is available on request, and the product page offers a demo request.
Good
- Rewards programs can be customised.
- Promotions can target members or clubs.
- Supports single-venue and multi-venue setups.
- Includes more than 400 reports.
- Urgent trade-affecting issues receive 24/7 support.
Watch out
- Pricing is available only on request.
- Some offline sales and table updates require the server.
Who it suits
This system suits hospitality venues that want POS operations alongside member rewards, targeted promotions, and membership records. Its single- and multi-venue options address different venue setups.
Verdict
H&L combines membership tools and targeted offers with venue POS, inventory, and reporting features. Venues should request pricing and consider which operations depend on a server connection.
The facts
Each one read from H&L POS Clubs & Memberships's own pages, with the date it was checked.
What it does
- Bookings
- The page advertises 24x7 online booking with no third-party fees.checked 7 Oct 2001
- Integrations
- H&L describes integrations with payment providers, order-at-table apps, reservation partners and loyalty partners, while presenting partner choice as an option.checked 7 Oct 2001
- Inventory
- The club POS page says the system can manage venue inventory, purchases, costs, pricing, promotions and specials.checked 7 Oct 2001
- Member insights
- The product collects member preference data and reports on member activity, patronage, and preferences to inform marketing campaigns.checked 7 Oct 2001
- Membership tools
- H&L’s Sysnet Members guide lists member creation, cards, member types, clubs, categories, discounts, points, subscriptions, fees and reporting.checked 7 Oct 2001
- Offline operation
- H&L says Exceed POS can process sales during a server interruption and upload offline transaction data after reconnection, but debtor-account sales and table updates require the server.checked 7 Oct 2001
- Pricing
- The product page offers a demo request; H&L’s FAQ says POS cost depends on software and hardware complexity, quantity and users, and mentions possible additional hardware and warranty fees.checked 7 Oct 2001
- Product
- H&L presents Clubs & Memberships POS as a hospitality point-of-sale offering for member promotions and loyalty programs.checked 7 Oct 2001
- Promotions
- Promotions can let customers mix and match items for a discount or set price, and can be segmented by members or clubs or triggered by a time switch.checked 7 Oct 2001
- Purpose
- The Clubs & Memberships POS page describes loyalty programs and member promotions that use members’ preferences and activity to support marketing campaigns and encourage repeat visits.checked 7 Oct 2001
- Reporting
- The club POS page says more than 400 reports can be run at any time to monitor sales, revenue, time sales and user activity.checked 7 Oct 2001
- Rewards
- Venues can design and customise their own rewards program.checked 7 Oct 2001
- Security
- H&L’s website privacy policy says it takes reasonable steps to protect submitted personal information, while noting internet transmission cannot be guaranteed totally secure.checked 7 Oct 2001
- Staff tools
- The product includes visual keyboard design and an inbuilt staff messaging function.checked 7 Oct 2001
- Stock control
- The system can track inventory, purchases, costs, pricing, promotions, and specials; its Available Portions feature tracks a menu item until sold out.checked 7 Oct 2001
- Support
- H&L says urgent trade-affecting issues receive 24/7 support and its client portal provides free training and showcase videos.checked 7 Oct 2001
- Third-party membership
- H&L says club membership and club discounting topics also apply to third-party member integrations.checked 7 Oct 2001
- Venue scope
- Sysnet Members can operate in single-venue or multi-venue (Syswan) setups.checked 7 Oct 2001
The company
- Headquarters
- Level 1 / 32 West Thebarton Rd, Thebarton SA 5031, Australiachecked 28 Sep 2001
- Maker and location
- The maker identifies itself as H&L Australia Pty Ltd and lists its address as Level 1 / 32 West Thebarton Rd, Thebarton SA 5031.checked 7 Oct 2001
Where it runs
- Other POS features
- The club POS page lists Restaurant and Bistro modes, automated docket printing, ordering and payment at counters or tables, bill splitting, order-and-pay from anywhere, and 24x7 online booking.checked 7 Oct 2001
- POS operations
- The page lists Restaurant and Bistro modes, automated docket printing, counter or table transactions, split bills, and ordering and payment from anywhere.checked 7 Oct 2001
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