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GivingFuel

GivingFuel combines online giving, donor management, and marketing tools for nonprofits.

Place
#4 of 16
Score
7.2
GivingFuel's website

What GivingFuel is

GivingFuel combines online giving, donor management, and marketing tools for nonprofits. Its donation page builder supports branded pages, recurring gifts, fund allocation, peer-to-peer fundraising, conditional logic, and hosted or embeddable forms. The CRM tracks donor profiles, giving history, interactions, tasks, and reports, and provides donor self-service accounts. Communication options include text messages, email campaigns, automated drip emails, and receipts. Event tools cover ticketing, table seating, team registration, volunteer applications, and mobile attendee check-in. It accepts credit cards and ACH, supports Apple Pay and Google Pay, and lists donations in 15 currencies. The pricing page says there are no contracts or plan charges based on contact or donor counts.

Good

  • Donation pages support recurring gifts and fund allocation
  • CRM tracks donor history and interactions
  • Includes email, text, and automated drip messages
  • Accepts credit cards, ACH, Apple Pay, and Google Pay
  • No plan charges based on donor or contact counts

Watch out

  • Starter has a 2% platform fee
  • Enterprise is billed annually
  • Enterprise payment processing requires contacting sales

Who it suits

GivingFuel suits nonprofits seeking donation pages, donor records, communications, and event tools in one platform. Its plans cover organizations with different annual online giving levels and admin-account needs.

Verdict

GivingFuel brings giving, donor management, communications, and event functions together, with plans starting at $9 a month. Compare each plan’s giving threshold, admin accounts, and platform fee against your needs.

Plans and prices

From GivingFuel's own pricing page, checked 15 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Starter$9 a monthannual online giving under $100,000 · 2% platform fee · 2.9% + $0.30 card processing · monthly
All-In$59 a monthannual online giving under $1 million · 1% platform fee · 2.9% + $0.30 card processing · 1% ACH · monthly
Enterprise$299 a monthannual online giving over $1 million · 0.25% platform fee · custom payment processing fees · unlimited admin accounts · annually

The facts

Each one read from GivingFuel's own pages, with the date it was checked.

What it does

API
GivingFuel exposes a REST API for polling page-collected information, with API keys created inside account integrations.checked 15 Oct 2026
API limitation
The API is primarily read-only through GET requests, and GivingFuel does not support developing or maintaining custom integrations.checked 15 Oct 2026
API limits
API calls are rate-limited per account, reset daily at 00:00 UTC, and return up to 250 records per request with a default of 50.checked 15 Oct 2026
Availability commitment
Webconnex terms commit to commercially reasonable efforts toward 99.9% uptime, excluding planned maintenance and events outside its control.checked 15 Oct 2026
BBB status
The Better Business Bureau lists Webconnex LLC as not accredited with a B- rating, citing failure to respond to one complaint.checked 15 Oct 2026
Communications
GivingFuel offers text messaging, email campaigns, automated drip emails, and donor receipts.checked 29 Sep 2026
Compliance
The security page claims GDPR and CCPA compliance.checked 15 Oct 2026
Documentation and support
The help center contains articles and videos across setup, page design, payments, marketing, reports, account settings, and donor accounts; live support is offered by chat and email on weekdays with limited weekend coverage.checked 15 Oct 2026
Donation pages
Users can create branded donation pages and forms without coding, with customizable colors, fonts, images, and messaging.checked 15 Oct 2026
Donor CRM
Its CRM stores donor histories, notes, tasks, interactions, and segmentation tags.checked 15 Oct 2026
Donor management
The CRM includes donor profiles, giving history, interaction tracking, tasks, reporting, and donor self-service accounts.checked 29 Sep 2026
Email marketing
Built-in tools include email blasts priced at $0.02 per email, drip campaigns, and dynamic donor fields.checked 15 Oct 2026
Events
Event features include online ticketing, table seating, team registration, volunteer application forms, and mobile attendee check-in.checked 29 Sep 2026
Events and ticketing
GivingFuel provides event, ticketing, and registration tools for galas, volunteers, and mission trips.checked 15 Oct 2026
Integrations
Listed integrations include Salesforce, HubSpot, Keap, Slack, Microsoft Teams, Mailchimp, Constant Contact, QuickBooks, FreshBooks, Xero, Google Sheets, Excel, and Airtable through Zapier and other connections.checked 15 Oct 2026
License
The software is proprietary: Webconnex retains ownership of its products, technology, and documentation while customers retain their own data.checked 15 Oct 2026
Limit: customization
G2 reviewers repeatedly report that donation-page design customization is limited.checked 15 Oct 2026
Limit: growing organizations
A Capterra reviewer says the platform lacked automation, year-end reporting customization, task assignment, and donor communications needed after the organization expanded.checked 15 Oct 2026
Limit: interface and payments
G2 reviewers mention clunky navigation, limited field and visibility options, and occasional recurring-donation problems.checked 15 Oct 2026
Limit: offline fees
A Capterra reviewer considers the fee charged for offline donations logged in the system too high.checked 15 Oct 2026

The company

Company
GivingFuel says it was the first product created by Webconnex, whose founders Eric Knopf and John Russell started the company in 2008.checked 29 Sep 2026
Company headquarters and size
Crunchbase lists Webconnex as headquartered in Sacramento, California, with 11–50 employees.checked 15 Oct 2026
Company history
Webconnex founders Eric Knopf and John Russell started the company in 2008, with GivingFuel described as its first product.checked 15 Oct 2026
Maker identity
GivingFuel is a product created and operated by Webconnex LLC.checked 15 Oct 2026

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