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Genesys Cloud Workforce Management Pricing in 2026

Every plan Genesys Cloud Workforce Management publishes, with the page and date we read it from. Prices we could not find on Genesys Cloud Workforce Management's own site are marked "Not published", never guessed.

PlanPriceBillingLimitsSource
Genesys Cloud CX 3$155 per monthper user/month billed annuallyWorkforce management · employee performance · forecasting and scheduling · WEM capabilitiesgenesys.com
Genesys Cloud CX 4$240 per monthper user/month billed annuallyResource management · workforce management · forecasting and scheduling · 30 AI Experience tokens per named agentgenesys.com
Genesys Cloud CX 1 or CX 2 with WFM add-onNot publishedContact Genesys for detailed pricingWorkforce management features shown as add-ons for CX 1 and CX 2genesys.com

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