Genesys Cloud CX 3
$155 a month
Workforce management · employee performance · forecasting and scheduling · WEM capabilities
Checked 28 Sep 2026
Plans and prices
Genesys Cloud Workforce Management pricing
Genesys Cloud CX 4
$240 a month
Resource management · workforce management · forecasting and scheduling · 30 AI Experience tokens per named agent
Checked 28 Sep 2026
Genesys Cloud CX 1 or CX 2 with WFM add-on
Priced on request
Workforce management features shown as add-ons for CX 1 and CX 2
Checked 28 Sep 2026