Genesys Cloud CX 1
$75 a month
Voice channel · Outbound campaigns · Analytics and reporting · Voice and digital interaction recording plus screen recording
Checked 20 Sep 2026
Plans and prices
Genesys Cloud Dialer pricing
Genesys Cloud CX 2
$115 a month
Digital channels · Voice channel · Outbound campaigns · Quality assurance and compliance
Checked 20 Sep 2026
Genesys Cloud CX 3
$155 a month
Digital channels · Voice channel · Outbound campaigns · Workforce management · Quality assurance and compliance
Checked 20 Sep 2026
Genesys Cloud CX 4
$240 a month
Digital channels · Voice channel · Outbound campaigns · Workforce management · Agent Copilot
Checked 20 Sep 2026