FrontRunner

FrontRunner is a web-based operating system for funeral homes that combines business administration with family-facing services. It is best suited to funeral directors who want connected tools across locations, cases, websites, and accounting workflows. Its broad funeral-specific scope is useful, but buyers must request a quote before judging its cost.

Overview

FrontRunner brings the Pulse Business System together with funeral-home websites, online arrangements, obituary pages, and online memorials. FrontRunner Professional is now part of Tribute Technology, and its website, software, and support continue under that organization. The company says it has helped funeral directors for more than 20 years and was founded by a licensed funeral director, giving the product a clearly focused audience rather than a general-purpose business platform.

The central idea is shared information. Pulse captures data centrally and distributes it to integrated components, which can reduce repeated entry and the errors that come with maintaining separate records. That approach makes more sense for a growing or multi-location operation than for a small business seeking only a single specialized tool.

Key features

Business management

Pulse combines reporting, accounting, online memorials, and business documents. FrontRunner’s management software supports multiple locations, reports, forms, invoices, and contracts. Together, those functions cover much of the administrative work surrounding a funeral case and give organizations a common system for operational records. A home that already has satisfactory tools for these jobs may gain less from adopting FrontRunner’s wider suite.

Websites and family services

FrontRunner provides funeral-home websites intended to inform families, generate online leads, and include built-in revenue generators. Online arrangements and obituary pages extend the system beyond internal administration, while online memorials provide another family-facing component. This combination suits providers that want their public website and case-related services connected to the same operation, rather than assembled from unrelated products.

Integrations and security

QuickBooks integration gives FrontRunner a named accounting connection. The company also says its funeral management software integrates with PlotBox cemetery management software, a potentially important pairing for businesses that operate both funeral-home and cemetery services. FrontRunner says Tribute Technology’s backing provides enhanced security, but no certification is named. Existing customers retain their support, and product inquiries are directed to 1-844-200-6020.

Pricing

FrontRunner Professional products use custom pricing; no public subscription amount, seat allowance, quota, trial period, or renewal term is given. Prospective customers therefore need a conversation with FrontRunner to establish the cost and commercial terms for their operation. The paid model may fit established funeral homes budgeting for an integrated system, but it makes straightforward comparison with products that publish monthly prices impossible.

Platforms

FrontRunner runs on the web. That supports browser-based access to its management, website, memorial, and arrangement functions, but the product is not presented as a native Android or iOS application. Organizations specifically seeking a mobile platform should evaluate that limitation before committing.

Who it's for

FrontRunner is aimed at funeral homes and funeral directors, especially organizations that want one system spanning operations and family-facing web services. Multiple-location support, centralized records, accounting connectivity, and the PlotBox integration make it a plausible fit for broader funeral and cemetery businesses. It is less suitable for buyers who need a mobile-first product, a narrowly focused case tool, or transparent published pricing.

Pros and cons

Pros

• Broad funeral-home coverage: Management, documents, contracts, invoices, reports, websites, obituary pages, online arrangements, and memorials sit within one product family.
• Centralized data: Pulse distributes shared information to connected components, reducing duplicate entry and associated errors.
• Multi-location support: The management system is designed for organizations operating more than one location.
• Relevant integrations: QuickBooks and PlotBox connections address accounting and cemetery workflows.

Cons

• Custom pricing: Buyers cannot assess cost from a public price list or compare terms without contacting FrontRunner.
• Web-only platform: There is no stated native mobile offering for teams that require Android or iOS access.
• Unspecified security certification: Enhanced security is described, but no certification is named.

Alternatives

Passare is worth considering when Android and iOS access matter alongside web use; its subscription fees are based on prior case volume and use an annual term.

PlotBox is the more direct choice for cemetery-centered operations, with records, deeds, plot management, genealogy, contracts, booking, mapping, and memorials in its Essential plan, plus optional CRM and document modules.

Afterword suits buyers who prefer published monthly prices, including an Online Planner at $179 a month and Essential Case Management at $79 a month, both based on 200 cases per year.

Funeral Manager is an alternative for funeral homes that want to select individual care-of-the-deceased and arrangements modules or use a pay-as-you-go structure.

Gather is another paid, web-based funeral-home software option.

FuneralHQ provides another paid web platform for funeral businesses.

Memcare is a paid web-based alternative without a free plan.

Verdict

Choose FrontRunner when a funeral home wants a single web system connecting operational management, family-facing websites and memorial services, accounting, and potentially cemetery software. Its centralized Pulse architecture and multi-location support are the strongest reasons to shortlist it. Look elsewhere if native mobile access or publicly stated pricing is essential.