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Freed

Freed provides AI scribe and front desk tools for independent clinics.

Place
#10 of 30
Score
7.1
Freed's website

What Freed is

Freed provides AI scribe and front desk tools for independent clinics. Its scribe turns patient conversations into clinical notes and can adapt them to a clinician’s preferences and specialty. Freed can provide visit summaries before appointments, then generate codes, letters, and patient instructions afterward. Clinical Evidence responds to clinical questions with cited information from more than 50 trusted sources, while the Coding Assistant recommends ICD-10, E/M, and CPT codes using visit context. A Chrome extension can push notes into browser-based EHRs, including Athena, PracticeFusion, Tebra, and SimplePractice. The Front Desk tool handles calls, triages requests, supports multiple languages, and organizes calls in an inbox with two-way SMS. Freed can be used on desktop, tablet, or smartphone for in-person and virtual visits. Freed says it is HIPAA- and HITECH-compliant and SOC 2 Type 1 and 2 certified. Audio is deleted after note summaries and quality checks; users can manually delete notes or enable automatic deletion after 30 days.

Good

  • Adapts clinical notes to clinician preferences and specialty.
  • Provides visit summaries, letters, and patient instructions.
  • Coding Assistant recommends ICD-10, E/M, and CPT codes.
  • Front Desk supports multiple languages and two-way SMS.
  • Seven-day AI scribe trial requires no credit card.

Watch out

  • No free plan is listed.
  • Designed for independent practices, not massive systems.
  • Starter allows up to 40 notes per month.

Who it suits

Freed is aimed at independent practices seeking clinical note assistance and call handling. The company says it is not made for massive healthcare systems.

Verdict

Freed combines visit documentation, coding assistance, and front desk call handling for smaller practices. Its seven-day trial offers a way to evaluate the scribe before paying.

Plans and prices

From Freed's own pricing page, checked 4 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Starter$39 a month1 clinician · up to 40 notes per month · specialty-specific templates · live support · $39 /mo; page also shows $59
Core$59 a monthUnlimited note generation · instant template builder · Clinical Evidence answers · $59 /mo; page also shows $79
Premier$104 a monthVisit summaries · patient instructions and letters · EHR push · dictation · ICD-10 and CPT coding · $119 monthly · $104 annually
Front Desk Starter Beta$149 a monthSmall teams · 1–2 phone numbers · spam and silent calls not billed · warm transfer during business hours · $149/month per block of 250 calls
GroupsPriced on requestMedical Assistant users · note sharing · live clinic onboarding · SSO · admin dashboards · dedicated account manager · Custom

The facts

Each one read from Freed's own pages, with the date it was checked.

What it does

Audience
Freed says it is designed for independent practices and is not made for massive healthcare systems.checked 4 Oct 2026
Clinical Evidence
Clinical Evidence answers clinical questions with cited information from more than 50 trusted sources.checked 4 Oct 2026
Coding
The Coding Assistant recommends ICD-10, E/M, and CPT codes using visit context.checked 4 Oct 2026
Compliance
Freed states that it is HIPAA- and HITECH-compliant and SOC 2 Type 1 and 2 certified.checked 4 Oct 2026
EHR integration
EHR push uses a Chrome extension to transfer notes into browser-based EHRs, including Athena, PracticeFusion, Tebra, and SimplePractice.checked 4 Oct 2026
Front Desk
Front Desk handles patient calls, triages requests, supports multiple languages, and organizes calls in an inbox with two-way SMS.checked 4 Oct 2026
Notes retention
Users can delete notes manually or enable automatic deletion after 30 days.checked 4 Oct 2026
Purpose
Freed provides AI scribe and front desk tools for independent clinics.checked 4 Oct 2026
Recording retention
Audio recordings are temporarily retained until note summaries and quality checks are complete, then automatically deleted.checked 4 Oct 2026
Scribe
The AI scribe turns patient conversations into clinical notes and can adapt notes to a clinician’s preferences and specialty.checked 4 Oct 2026
Security
Freed says PHI is encrypted at rest and in transit using TLS 1.2–1.3, and data is stored in the United States.checked 4 Oct 2026
Support
Freed advertises live human support, live office hours, and prerecorded walkthroughs.checked 4 Oct 2026
Visit workflow
Freed offers visit summaries before appointments and can generate codes, letters, and patient instructions after visits.checked 4 Oct 2026

Where it runs

Device access
Freed says it can be used on desktop, tablet, or smartphone for in-person and virtual visits.checked 4 Oct 2026

The company

Founded
2023checked 28 Sep 2026
Headquarters
San Francisco, California, United Stateschecked 28 Sep 2026

Money

Trial
The AI scribe trial lasts seven days and requires no credit card.checked 4 Oct 2026

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