Dona
Dona provides charitable organisations with contactless donation terminals, an online giving page, and a management dashboard.
What Dona is
Dona provides charitable organisations with contactless donation terminals, an online giving page, and a management dashboard. Terminals accept contactless payments up to £100, Chip and PIN up to £9999, plus Apple Pay, Google Pay, and other digital wallets. The online page and QR code can be used on webpages and phones. Donors can opt into Gift Aid, while charities download HMRC-ready declarations from the portal. Organisations can create up to 20 campaigns and monitor fundraising. Portal tools include donation monitoring, device configuration, reports, Gift Aid management, and AI insights and forecasts. Terminals may collect donations offline, but regular Wi-Fi or 4G is required to process them. Dona identifies Stripe as its card processor and lists a 1.58% fee per transaction. Monthly terminal service is £12.50 a month per device, with hardware packages carrying one-time prices and monthly service charges. Dona says payments are GDPR and PCI DSS compliant, and the company is ISO 27001 and ISO 9001 certified.
Good
- Contactless, Chip and PIN, and wallet payments
- Gift Aid declaration downloads
- Up to 20 fundraising campaigns
- Online giving page and QR code
- Donation monitoring and reports
Watch out
- 1.58% card processing fee per transaction
- Regular Wi-Fi or 4G needed for processing
- No recurring gifts
- No text-to-give
Who it suits
Dona suits charities and organisations such as museums, schools, worship places, hospices, food banks, councils, and businesses fundraising for charity. It fits teams needing physical terminals plus online giving and campaign management.
Verdict
Dona combines donation hardware, online giving, Gift Aid administration, and campaign reporting. Organisations should account for the monthly device service and separate card-processing fee.
Plans and prices
From Dona's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Monthly Service | £12.50 a month | Terminal service · card processing charged separately · Per device, per month |
| Digital Collection Plate — Wi-Fi | £245, paid once | Wi-Fi terminal · £12.50 + VAT per month · 1.58% per transaction · Purchased outright; 50% off the listed £490 price |
| Digital Collection Plate — Wi-Fi + 4G | £280, paid once | Wi-Fi + 4G terminal · £12.50 + VAT per month · 1.58% per transaction · Purchased outright; 50% off the listed £560 price |
| Digital Donation Box — Countertop Package | £325, paid once | Hardware package · £12.50 + VAT per device per month · 1.58% per transaction · Purchased outright; 50% off the listed £650 price |
| Digital Donation Box — Wall Mount Package | £325, paid once | Hardware package · £12.50 + VAT per device per month · 1.58% per transaction · Purchased outright; 50% off the listed £650 price |
| Digital Donation Box — Floor Stand Package | £375, paid once | Hardware package · £12.50 + VAT per device per month · 1.58% per transaction · Purchased outright; 50% off the listed £750 price |
The facts
Each one read from Dona's own pages, with the date it was checked.
What it does
- Campaigns
- Charities can create up to 20 campaigns and track their fundraising through the management portal.checked 5 Oct 2026
- Connectivity limit
- Terminals can collect donations offline, but regular Wi-Fi or 4G access is required to process the donations collected.checked 5 Oct 2026
- Contract
- Dona says there is no fixed-term contract and service can be paused or stopped with one calendar month's notice.checked 5 Oct 2026
- Gift Aid
- Donors can opt into Gift Aid, and charities can download HMRC-ready declarations from the management portal.checked 5 Oct 2026
- Online giving
- Dona provides an online giving page and QR code alongside its terminals, and the giving page can be used on webpages and phones.checked 5 Oct 2026
- Payment methods
- The terminals accept contactless payments up to £100, Chip and PIN up to £9999, and Apple Pay, Google Pay, and other digital wallets.checked 5 Oct 2026
- Payment processor
- Dona's product page identifies Stripe as its card processor and lists its card processing fee as 1.58% per transaction.checked 5 Oct 2026
- Portal tools
- The management portal supports donation monitoring, device configuration, fundraising reports, Gift Aid management, and AI insights and forecasts.checked 5 Oct 2026
- Purpose
- Dona provides charitable organisations with contactless donation terminals, an online giving page, and a management dashboard.checked 5 Oct 2026
- Security
- Dona states that its payments are GDPR and PCI DSS compliant and that the company is ISO 27001 and ISO 9001 certified.checked 5 Oct 2026
- Support
- Dona offers UK phone and email support Monday to Friday, 9am to 5pm, and says it provides regular webinars.checked 5 Oct 2026
- Supported organisations
- Dona says it supports charities and other organisations including museums, schools, places of worship, hospices, food banks, councils, and businesses fundraising for charity.checked 5 Oct 2026
The company
- Founded
- 2019checked 28 Sep 2026
- Headquarters
- London, United Kingdomchecked 28 Sep 2026
Alternatives to Dona
- 1
Planning Center
Free planAndroidiOSWebAPI8.4From $15 a month - 2
Tithely Giving
Free planAndroidiOSWebAPI8.2From $19 a month - 3
ChurchTrac
AndroidiOSWebmacOS8.0From $7 a month - 4
Continue to Give
Free planAndroidiOSWeb8.0From $29 a month - 5
Flocknote
Free planiOSWeb7.8From $10 a month - 6
Give A Little
Free planAndroidiOSWebAPI7.8From $60 a month