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Dispatch Pro

Dispatch Pro is a field service management platform for HVAC, plumbing, electrical, and contracting businesses.

Place
#14 of 27
Score
6.5
Dispatch Pro's website

What Dispatch Pro is

Dispatch Pro is a field service management platform for HVAC, plumbing, electrical, and contracting businesses. It brings job scheduling, technician dispatch, and customer updates together. Scheduling includes a calendar, skill-aware assignment, route optimization, and a dispatch map showing job status and technician GPS. Technicians can use a phone or tablet to view schedules and job details, update status, take photos, and collect completion signatures. Reports cover jobs, invoices, labor hours, and completion signatures across selected date ranges, with CSV exports for summaries, jobs, or invoices. The service is available on Android, iOS, and the web; technicians can use its mobile browser experience without a separate app store download. Starter costs $99 a month, billed month-to-month, for up to 10 users. Professional costs $399 a month, billed month-to-month, for up to 50 users. Enterprise has custom pricing and unlimited users. Live dispatch tracking requires location permission, including background location when granted.

Good

  • Supports skill-aware assignment and route optimization.
  • Technicians can capture photos and completion signatures.
  • Reports include jobs, invoices, and labor hours.
  • CSV exports cover summaries, jobs, and invoices.

Watch out

  • Starter is limited to 10 users.
  • Professional is limited to 50 users.
  • Live tracking requires location permission.
  • No separate mobile app is offered.

Who it suits

Dispatch Pro suits HVAC, plumbing, electrical, and contracting businesses that need to schedule work and dispatch technicians. Its mobile browser workflow may suit field technicians who use a phone or tablet rather than downloading an app.

Verdict

Dispatch Pro combines scheduling, dispatch, technician tools, and customer updates for service businesses. Check user limits and location permissions when choosing a plan and tracking workflow.

Plans and prices

From Dispatch Pro's own pricing page, checked 4 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Starter$99 a monthUp to 10 users · email support · Month-to-month
Professional$399 a monthUp to 50 users · priority email and phone support · Month-to-month
EnterprisePriced on requestUnlimited users · onboarding assistance · optional custom workflows · SLA by written agreement · Custom; annual billing is available and may include a discount

The facts

Each one read from Dispatch Pro's own pages, with the date it was checked.

The company

Headquarters
McKinney, Texas, United Stateschecked 28 Sep 2026
Maker and location
Dispatch Pro says it is independently developed, based in McKinney, Texas, and not affiliated with ServiceTitan.checked 4 Oct 2026

What it does

Integrations and providers
The privacy policy names Stripe for payments, Infobip for SMS, Firebase for push notifications, Telnyx for voice, and maps as service providers; custom integrations are reviewed with support.checked 4 Oct 2026
Location permissions
Dispatch Pro collects technician location for dispatch and job check-in, including background location when the user grants that permission; live dispatch tracking will not work without location permission.checked 4 Oct 2026
Mobile access
The support page says Dispatch Pro works in modern desktop and mobile browsers, and technicians do not need a separate app store download for the mobile browser experience.checked 4 Oct 2026
Related products
Freight Logix supports multi-stop loads and driver dispatch, while Build Logix handles construction takeoff and estimating with winning bids transferable into Dispatch Pro jobs.checked 4 Oct 2026
Reports and exports
Date-range reports cover jobs, invoices, labor hours, and completion signatures, with CSV exports for summaries, jobs, or invoices.checked 4 Oct 2026
Scheduling and routing
Features include calendar scheduling, skill-aware assignment, route optimization, and a dispatch map with live job status and technician GPS.checked 4 Oct 2026
Security and data use
The company says it uses company-scoped data, role-based access, and encrypted browser connections, and that it does not sell personal or location data.checked 4 Oct 2026
Support
Support is available by phone, email, contact form, FAQs, documentation, and workflow guides; plan-specific onboarding and implementation scope should be confirmed with the team.checked 4 Oct 2026
Technician tools
Technicians can use a phone or tablet to view schedules and job details, update status, capture photos, and collect completion signatures.checked 4 Oct 2026
What it does
Dispatch Pro is a field service management platform for scheduling jobs, dispatching technicians, and keeping customers updated in real time.checked 4 Oct 2026
Who it serves
The company describes Dispatch Pro as built for HVAC, plumbing, electrical, and contracting businesses.checked 4 Oct 2026

Money

Plan limits
Starter includes up to 10 users, Professional up to 50, and Enterprise unlimited users; each person who logs in counts as one user.checked 4 Oct 2026

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