Direct Dine
Direct Dine gives restaurants branded online ordering, guest retention, and operations tools across Android, iOS, and web.
What Direct Dine is
Direct Dine gives restaurants branded online ordering, guest retention, and operations tools across Android, iOS, and web. Orders from a restaurant website, branded app, QR table, or Direct Dine marketplace feed into a shared owner dashboard and kitchen screen. The product includes an installable branded web app, while native iOS and Android apps are available on request. Its WordPress plugin supports a live order board, menu editing, payments through the restaurant’s own gateway, cash payments, table bookings, and daily stats. Listed payment features include Stripe and PayPal checkout, split tender, cash drawer sessions, service fees, tipping, and refunds with an audit trail. Other options include a WhatsApp reservations bot, support for 35+ storefront languages, and AI tools for upselling, forecasting, menu imagery, and screenshot-to-order. Starter costs $50 a month and includes unlimited orders, real-time menu management, and 0% commissions. The service is not a certified fiscalization solution; businesses remain responsible for fiscal invoices through their own certified system.
Good
- Orders flow into a shared dashboard and kitchen screen.
- Starter includes unlimited orders and real-time menu management.
- Supports pickup and delivery ordering.
- Storefront supports 35+ languages.
- Includes tools for reservations, payments, and refunds.
Watch out
- No free plan.
- Starter costs $50 a month.
- Native iOS and Android apps are available on request.
- Businesses must handle fiscalization through their own certified system.
Who it suits
Direct Dine is aimed at restaurants, including small independent restaurants, cafés, and food businesses. It may suit operators who want ordering channels, payment and reservation tools, and restaurant operations in one product.
Verdict
Direct Dine combines branded ordering with restaurant operations features across web and mobile. Restaurants should note the monthly starting price and their responsibility for fiscalization.
Plans and prices
From Direct Dine's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $50 a month | Personalized Web App · Unlimited Orders · Real-time menu management · 0% commissions · No contract; cancel anytime · $50 /mo |
| Essential | $149 a month | Everything in Starter · Loyalty program · Branded gift cards · QR dine-in ordering · Multi-language menus · Staff shifts and roles · AI screenshot-to-order · $149 /mo |
| Pro Growth AI | $199 a month | Everything in Essential · AI business analyst and upselling · Demand forecasting and inventory · Multi-location account · WhatsApp reservations bot · AI-generated menu images · $199 /mo |
The facts
Each one read from Direct Dine's own pages, with the date it was checked.
What it does
- AI tools
- AI features include upsell suggestions, demand forecasting, menu imagery, and screenshot-to-order; the site lists Ollama, OpenAI, Anthropic, and Gemini as AI engine choices.checked 30 Sep 2026
- Data and AI
- The terms say businesses retain ownership of uploaded content, may request a machine-readable data export, and identifiable business data is not used to train AI models for other customers.checked 30 Sep 2026
- Delivery orders
- Yeschecked 20 Sep 2026
- Languages
- The features page says the storefront supports 35+ languages, with per-locale translations and automatic language detection.checked 30 Sep 2026
- Notable limit
- Direct Dine states it is not a certified fiscalization solution and that businesses are responsible for fiscalization and issuing fiscal invoices through their own certified system.checked 30 Sep 2026
- Ordering channels
- Orders from a restaurant’s website, branded app, QR table, or Direct Dine marketplace feed into a shared owner dashboard and kitchen screen.checked 30 Sep 2026
- Paid from
- 50checked 20 Sep 2026
- Payments
- The features page lists Stripe and PayPal checkout, split tender, cash drawer sessions, service fees and tipping, and refunds with an audit trail.checked 30 Sep 2026
- Purpose
- Direct Dine provides restaurants with branded online ordering, guest retention, and restaurant operations tools.checked 30 Sep 2026
- Security
- The privacy policy describes TLS/SSL in transit, encryption at rest for sensitive data, role-based access, multi-factor authentication for administrative access, regular security audits, and tenant data separation.checked 30 Sep 2026
- Support
- The homepage advertises 24/7 priority support for Direct Dine in its comparison table.checked 30 Sep 2026
- Target customers
- The homepage describes Starter as built for small independent restaurants, cafés, and food businesses.checked 30 Sep 2026
- WordPress
- The WordPress plugin adds a live order board in wp-admin, menu import and editing, payments through the restaurant’s own gateway, cash payments, table bookings, and daily stats.checked 30 Sep 2026
Where it runs
- Branded mobile app
- Yeschecked 20 Sep 2026
- Mobile apps
- The product offers an installable branded web app and says native iOS and Android apps are available on request.checked 30 Sep 2026
- A WhatsApp reservations bot collects booking details and sends reservations to the dashboard; the site says it uses the Meta WhatsApp Cloud API and encrypts credentials per tenant.checked 30 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
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