Admin
Free
For users without scheduled shifts
Checked 30 Sep 2026
Plans and prices
Daktela WFM pricing
WFM Admin
Free
Full management and planning setup
Checked 14 Oct 2026
SMS
€12 a month
Two-way messaging · templates · automatic replies
Checked 14 Oct 2026
Webchat
€15 a month
Scalable chatbot · brand customisation · real-time and click-to-call
Checked 14 Oct 2026
WFM Agent
€20 a month
AI shift planning · traffic prediction · 24/7 support
Checked 14 Oct 2026
Agent
€20 a month
AI shift planning · traffic prediction · 24/7 support
Checked 30 Sep 2026
Social
€25 a month
Messenger, WhatsApp and Instagram · comment management · reply templates
Checked 14 Oct 2026
Voice
€30 a month
Inbound/outbound calls · unlimited concurrent calls · routing and recording
Checked 14 Oct 2026
€30 a month
Advanced templates · unlimited mailboxes · automatic distribution
Checked 14 Oct 2026
Omnichannel
€86 a month
Voice, email, webchat, SMS and social · one thread and history
Checked 14 Oct 2026