Cyara
The facts below are what the maker publishes about Cyara, checked and dated. Our editors have not written about it yet.
Plans and prices
From Cyara's own pricing page, checked 8 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Cyara platform subscription | Priced on request | Pricing by request; contact Cyara for a demo |
| Custom enterprise pricing | Priced on request | No public plan limits · SaaS or on-premise deployment · Contact Cyara for pricing |
The facts
Each one read from Cyara's own pages, with the date it was checked.
What it does
- Agent environment monitoring
- ResolveAX runs in an agent's browser-based desktop and monitors network, microphone, headset, browser, software-update, and version-control health.checked 15 Oct 2001
- AI agent testing
- The platform generates goal-based tests for conversational agents and checks intent handling, multi-turn behavior, edge cases, and hallucinations.checked 15 Oct 2001
- AI-framework coverage
- Cyara states that it works with Dialogflow, Amazon Lex, IBM Watson, Kore.ai, and custom LLM agents.checked 15 Oct 2001
- AI integrations
- The platform works with Dialogflow, Amazon Lex, IBM Watson, Kore.ai, Nuance, and custom LLM agents.checked 8 Oct 2001
- AI risk controls
- Cyara AI Trust includes testing capabilities for FactCheck, Misuse, Compliance, and Bias.checked 8 Oct 2001
- AI testing
- Its AI agent testing generates goal-based tests for intent handling, multi-turn flows, edge cases, and hallucinations.checked 8 Oct 2001
- API
- Cyara provides a REST API and sample routes for integrating test cases, campaigns, and results with other applications.checked 8 Oct 2001
- API documentation
- Developer Central provides Cyara 3.0 API-stack documentation, integration setup guides, and CI/CD material, but customer authentication is required.checked 15 Oct 2001
- Audience
- Cyara describes its platform for enterprises deploying AI-driven customer experience and contact-center systems.checked 8 Oct 2001
- Channels
- Cyara supports assurance across voice, chat, SMS, messaging, and conversational AI channels.checked 8 Oct 2001
- CX observability
- Unified dashboards show agent health, coverage gaps, quality trends, and compliance status.checked 15 Oct 2001
- Deployment
- TrustRadius lists Cyara Platform as available both as SaaS and on-premise software.checked 15 Oct 2001
- Digital channels
- The product tests chatbots, web chat, SMS, messaging, and email journeys.checked 15 Oct 2001
- Documentation depth
- The authenticated Knowledge Center contains tutorials, troubleshooting articles, user guides, release notes, integration manuals, reference manuals, and videos.checked 15 Oct 2001
- Functional testing
- Cyara Velocity automates functional and regression testing, including journey mapping and automated test-case creation.checked 15 Oct 2001
- Integrations
- Published integrations include Jira, Rally, Splunk, ServiceNow, PagerDuty, blackchair, InProd, and CI/CD tooling.checked 15 Oct 2001
- IT integrations
- Cyara documents integrations with Jira, ServiceNow, PagerDuty, and Splunk, including automated incident or defect workflows.checked 8 Oct 2001
- Legal entity
- Cyara's U.S. contracting entity is Cyara, Inc., headquartered at 805 Veterans Boulevard, Suite 105, Redwood City, California, for customers in the Americas.checked 15 Oct 2001
- Licence
- Cyara is proprietary commercial software; its master agreement grants customers usage rights to Cyara software and services rather than an open-source licence.checked 15 Oct 2001
The company
- Company founding
- Cyara was co-founded in Melbourne, Australia, in 2006 by Alok Kulkarni, Luan Tran, and Bonny Malik.checked 15 Oct 2001
- Company profile
- LinkedIn lists Cyara as privately held, founded in 2006, headquartered in Austin, Texas, with 201–500 employees.checked 15 Oct 2001
- Founded
- 2006checked 28 Sep 2001
- Funding and owner
- Cyara announced more than $350 million of growth investment from K1 Investment Management in January 2022.checked 15 Oct 2001
- Headquarters
- Silicon Valley, California, United Stateschecked 28 Sep 2001
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