Custom Donations
Custom Donations provides branded donation forms that organizations can embed on their websites.
What Custom Donations is
Custom Donations provides branded donation forms that organizations can embed on their websites. Its web-based forms support recurring gifts, memberships, event tickets, and automated receipts. Teams can build forms with toggle and drag-and-drop controls, then show questions or sections according to earlier answers. Suggested giving amounts can reflect a donor’s giving history or potential. Organizations can brand receipts and send them from their own email address and domain; recurring donors can upgrade gifts without canceling or re-entering payment details. Memberships can have monthly, quarterly, or annual billing, configurable tiers, custom fields, and cancellation from a receipt. Event checkout supports multiple ticket purchases and protects inventory against duplicate sales. Payment options include cards, ACH, Apple Pay, Google Pay, Cash App, PayPal, Venmo, cryptocurrency, and donor-advised funds. Custom Donations lists integrations with Stripe, PayPal, Chariot, several CRMs, and Blackbaud products. There is no free plan: Basic options have no fixed fee but charge a 2% or 3.5% platform fee, while Pro plans are listed at $4,800 a year and $12,500 a year.
Good
- Supports gifts, memberships, and event tickets.
- Conditional questions adapt to earlier answers.
- Recurring gifts can be upgraded without re-entry.
- Offers multiple payment methods and integrations.
Watch out
- No free plan is listed.
- Basic plans charge a 2% or 3.5% platform fee.
- Pro plans cost $4,800 a year or more.
- Privacy policy says malware scanning is not used.
Who it suits
It suits nonprofits, churches, schools, higher education institutions, NIL collectives, and membership organizations seeking branded online giving forms. Organizations should consider which Basic platform fee or Pro annual plan fits their needs.
Verdict
Custom Donations brings donation, membership, and event forms together with receipt customization and payment integrations. Compare its platform fees or annual plans with your organization’s requirements before choosing.
Plans and prices
From Custom Donations's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic — Fixed | Free | Unlimited forms · Unlimited transactions · Unlimited directed giving allocations · No contract or annual fee · 2% Platform Fee |
| Basic — Risk-Free | Free | Unlimited forms · Unlimited transactions · Unlimited directed giving allocations · No contract or annual fee · 3.5% Platform Fee |
| Pro — Starter | $4,800 a year | For nonprofits bringing in more than $300,000 in annual online donations · Unlimited forms · Unlimited transactions · DN8.es custom URL shortener · 2,000 QuickGift pages · $4,800+ Annual Fee |
| Pro — Advanced | $12,500 a year | For larger nonprofits with affiliate organizations · Unlimited forms · Unlimited transactions · DN8.es custom URL shortener · 10,000 QuickGift pages · $12,500+ Annual Fee |
The facts
Each one read from Custom Donations's own pages, with the date it was checked.
What it does
- Audience
- The homepage identifies nonprofits, churches, higher education, K-12 schools, NIL collectives, and membership organizations as audiences it serves.checked 11 Oct 2026
- Blackbaud
- The homepage says gifts can reach the right donor and fund in Raiser's Edge NXT without manual entry and that Blackbaud CRM is also supported.checked 11 Oct 2026
- Event tickets
- The homepage says event forms support multiple ticket purchases and protect inventory at checkout so a ticket cannot be sold twice.checked 11 Oct 2026
- Form builder
- Its homepage says teams can build forms with a toggle and drag-and-drop interface and show conditional questions or sections based on earlier answers.checked 11 Oct 2026
- Integrations
- The integrations page lists Stripe, PayPal, Chariot for donor-advised funds, and CRM integrations including Salesforce, HubSpot, Bloomerang, DonorPerfect, NationBuilder, and Planning Center.checked 11 Oct 2026
- Memberships
- Membership forms can offer monthly, quarterly, or annual billing, configurable tiers, custom member fields, and supporter cancellation from the receipt.checked 11 Oct 2026
- Payment methods
- The features page lists cards, ACH, Apple Pay, Google Pay, Cash App, PayPal, Venmo, cryptocurrency, and donor-advised funds, and says it accepts payments from 135+ countries with real-time currency conversion.checked 11 Oct 2026
- Personalized giving
- The features page says suggested donation amounts can be personalized using a donor’s giving history or giving potential.checked 11 Oct 2026
- Privacy limitation
- The privacy policy says the site does not use malware scanning and was last edited on 2020-03-03.checked 11 Oct 2026
- Product
- Custom Donations provides branded donation forms embedded on an organization’s website, supporting recurring gifts, memberships, event tickets, and automated receipting.checked 11 Oct 2026
- Receipts and data
- The features page says organizations can customize branded receipts, including sending them from their own email address and domain.checked 11 Oct 2026
- Recurring gifts
- The features page says donors can upgrade recurring gifts without canceling the existing gift or re-entering payment information.checked 11 Oct 2026
- Security
- The privacy policy says sensitive information is encrypted using SSL, personally identifiable information is encrypted before storage, and payment transactions are handled by a gateway provider rather than stored or processed on its servers.checked 11 Oct 2026
- Support
- The contact page lists phone support at (864) 707-0099 and [email protected].checked 11 Oct 2026
The company
- Maker
- The about page identifies Michael Smith as founder and CEO and says the team has more than two decades of nonprofit-sector experience.checked 11 Oct 2026
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