Confirm Academy

Summary

Confirm Academy is ranked #13 of 24 in customer education software on Everything Xiaomi. It runs on Web.

Compared on customer education software

Course authoring

Yesconfirm.com

Certificates

Yesconfirm.com

Assessments

Yesconfirm.com

Custom branding

Yesconfirm.com

Custom domain

Yesconfirm.com

Facts

Purpose

Academy is a customer and partner learning product for scale-up businesses, built for external audiences including customers, partners, and resellers.confirm.com · 9 Oct 2026

Customer onboarding

Academy provides a branded, self-serve onboarding academy that customers can access on demand.confirm.com · 9 Oct 2026

AI learning

Academy uses AI-driven recommendations and personalized learner journeys based on a learner’s product journey, segment, or tier.confirm.com · 9 Oct 2026

Course creation

Its AI course creation tools can generate course outlines from existing product documentation, release notes, help articles, and onboarding materials.confirm.com · 9 Oct 2026

Content formats

Academy supports learning content in formats including video, interactive content, events, and resources.confirm.com · 9 Oct 2026

Branding and access

Organizations can customize the academy’s branding, host it on their own domain, and use single sign-on with an existing application.confirm.com · 9 Oct 2026

Certifications

Organizations can create certification programs, track certifications by customer or partner, and let learners publish certifications to LinkedIn.confirm.com · 9 Oct 2026

Commerce and SEO

Academy supports course and certification ecommerce, SEO-optimized academy pages, paid and free course tiers, and revenue reporting on training programs.confirm.com · 9 Oct 2026

Embedding

Learning content can be embedded in a product or website, or linked from a help center.confirm.com · 9 Oct 2026

Analytics

Its analytics dashboards show course completion, quiz performance, and certifications earned.confirm.com · 9 Oct 2026

Integrations and standards

Confirm says its learning products support SCORM 1.2, SCORM 2004, xAPI, SSO, and SCIM, and are compatible with any SCORM-compliant LMS.confirm.com · 9 Oct 2026

Security

Confirm says it holds ISO 27001 certification, partners with ISO- and SOC-certified hosting providers, and supports SSO; its policies page lists a SOC 2 Type 2 report available on request.confirm.com · 9 Oct 2026

Support

Confirm says its customer success teams support customers from onboarding through implementation and beyond, and its learning design team can help create and launch programs.confirm.com · 9 Oct 2026

Intended audience

Confirm describes Academy as a branded learning academy for scale-up businesses seeking to onboard customers, certify partners, drive product adoption, and reduce support overhead.confirm.com · 9 Oct 2026

Where it ranks on Everything Xiaomi

• Best Customer Education Software in 2026#13 of 24

Sources

• confirm.com/faqs· checked 9 Oct 2026
• confirm.com/scale-up/products/academy· checked 9 Oct 2026
• confirm.com/scale-up/pricing· checked 9 Oct 2026