Confirm Academy
Confirm Academy is a branded customer and partner learning product for scale-up businesses.
What Confirm Academy is
Confirm Academy is a branded customer and partner learning product for scale-up businesses. Organizations can provide customers, partners, and resellers with self-serve onboarding available on demand, hosted on their own domain and connected to an existing application through single sign-on. Learning materials may include video, interactive content, events, and resources, with content embeddable in a product or website or linkable from a help center. AI recommendations and personalized journeys can reflect a learner’s product journey, segment, or tier. Course tools generate outlines from product documentation, release notes, help articles, and onboarding materials. Teams can create certifications, track them by customer or partner, and let learners publish credentials to LinkedIn. Academy supports free and paid course tiers, ecommerce, SEO-optimized pages, and revenue reporting. Dashboards show completion, quiz performance, and certifications earned. Confirm says its learning products support SCORM 1.2, SCORM 2004, xAPI, SSO, and SCIM. Pricing is available on request.
Good
- Branded academy with custom domain
- AI-generated course outlines
- Personalized learner recommendations
- Certification tracking and LinkedIn publishing
- Supports ecommerce and paid courses
Watch out
- Pricing is available only on request
- Designed for scale-up businesses
- Advanced learning standards may require compatible systems
Who it suits
Academy suits scale-up businesses onboarding customers, certifying partners, encouraging product adoption, or reducing support overhead. It is designed for external learners rather than only internal staff.
Verdict
Confirm Academy combines branded external training, AI-assisted course creation, certifications, and learner analytics. Organizations should request pricing and assess how its standards and integrations fit their existing systems.
Plans and prices
From Confirm Academy's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Academy | Priced on request | Pricing available by request |
The facts
Each one read from Confirm Academy's own pages, with the date it was checked.
What it does
- AI learning
- Academy uses AI-driven recommendations and personalized learner journeys based on a learner’s product journey, segment, or tier.checked 9 Oct 2026
- Analytics
- Its analytics dashboards show course completion, quiz performance, and certifications earned.checked 9 Oct 2026
- Branding and access
- Organizations can customize the academy’s branding, host it on their own domain, and use single sign-on with an existing application.checked 9 Oct 2026
- Certifications
- Organizations can create certification programs, track certifications by customer or partner, and let learners publish certifications to LinkedIn.checked 9 Oct 2026
- Commerce and SEO
- Academy supports course and certification ecommerce, SEO-optimized academy pages, paid and free course tiers, and revenue reporting on training programs.checked 9 Oct 2026
- Content formats
- Academy supports learning content in formats including video, interactive content, events, and resources.checked 9 Oct 2026
- Course creation
- Its AI course creation tools can generate course outlines from existing product documentation, release notes, help articles, and onboarding materials.checked 9 Oct 2026
- Customer onboarding
- Academy provides a branded, self-serve onboarding academy that customers can access on demand.checked 9 Oct 2026
- Embedding
- Learning content can be embedded in a product or website, or linked from a help center.checked 9 Oct 2026
- Integrations and standards
- Confirm says its learning products support SCORM 1.2, SCORM 2004, xAPI, SSO, and SCIM, and are compatible with any SCORM-compliant LMS.checked 9 Oct 2026
- Intended audience
- Confirm describes Academy as a branded learning academy for scale-up businesses seeking to onboard customers, certify partners, drive product adoption, and reduce support overhead.checked 9 Oct 2026
- Purpose
- Academy is a customer and partner learning product for scale-up businesses, built for external audiences including customers, partners, and resellers.checked 9 Oct 2026
- Security
- Confirm says it holds ISO 27001 certification, partners with ISO- and SOC-certified hosting providers, and supports SSO; its policies page lists a SOC 2 Type 2 report available on request.checked 9 Oct 2026
- Support
- Confirm says its customer success teams support customers from onboarding through implementation and beyond, and its learning design team can help create and launch programs.checked 9 Oct 2026
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