CiVQ Social Media Archiving
The facts below are what the maker publishes about CiVQ Social Media Archiving, checked and dated. Our editors have not written about it yet.
Plans and prices
From CiVQ Social Media Archiving's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Complete | Priced on request | Full module catalog · Multi-site websites · Microsoft Entra SSO · Priority support · quoted per tenant |
| Engage | Priced on request | Everything in Essentials · 311/Service Requests · Payments · quoted per tenant |
| Essentials | Priced on request | Website/CMS · Communications & Alerts · Resident Portal · AI Assistant · quoted per tenant |
| Operations | Priced on request | Everything in Engage · Permits & Licensing · Asset & Work-Order Management · Records/Public Information · quoted per tenant |
| Operations Pro | Priced on request | HR/Personnel · Inventory/Warehouse · Equipment/Asset Management · Fleet + GPS · quoted per tenant |
| Social Media Archiving (à la carte module) | Priced on request | Individually priced · scope and availability confirmed in quote · Quoted per government; pricing is per tenant. |
The facts
Each one read from CiVQ Social Media Archiving's own pages, with the date it was checked.
What it does
- Accessibility
- The platform is described as web-based, mobile-responsive, and accessibility-built-in.checked 15 Oct 2026
- Account connection
- Official government social accounts are connected once before continuous capture begins.checked 15 Oct 2026
- AI search and summaries
- CiVQ AI can search the archive by meaning and summarize months of activity into a brief.checked 8 Oct 2026
- AI summaries
- CiVQ AI can summarize months of archived activity into a brief for a records response.checked 15 Oct 2026
- Audit trail
- All packages include an append-only audit trail and tenant isolation tested with PostgreSQL row-level security.checked 15 Oct 2026
- Automatic capture
- Posts and comments on connected official accounts are archived continuously.checked 8 Oct 2026
- Bilingual coverage
- The archive preserves English and Spanish posts and comments side by side.checked 15 Oct 2026
- Capture
- Posts and comments are captured automatically as activity occurs.checked 15 Oct 2026
- Complete threads
- Exports include the full thread with the original post, comments, and replies.checked 15 Oct 2026
- Compliance search
- Records can be searched by date, keyword, or account.checked 15 Oct 2026
- Customer data
- The privacy policy says government tenants own their data and PBS processes it to provide the service.checked 15 Oct 2026
- Data migration
- CiVQ says full import of existing records, resident data, and history is included at no cost during onboarding.checked 15 Oct 2026
- Hosted deployment
- The hosted model is operated, secured, updated, and supported by CiVQ with a predictable annual tenant charge.checked 15 Oct 2026
- Identity integration
- Enterprise SSO supports SAML 2.0 and SCIM 2.0 with providers such as Entra ID, Okta, and Google Workspace.checked 15 Oct 2026
- Intended customers
- The product page identifies cities and towns, counties, school districts, and special districts as its intended customers.checked 8 Oct 2026
- Legal model
- CiVQ terms state that hosted use is a subscription while the owned model is a source-code license; the platform software remains owned by PBS or its licensors.checked 15 Oct 2026
- Limit: API documentation
- The opened product and pricing pages describe no public API, SDK, or developer documentation for Social Media Archiving.checked 15 Oct 2026
- Limit: independent reviews
- Gartner's independently hosted page is for the different CivArchive product by CivAll and reports no reviews, so it does not provide a CiVQ rating.checked 15 Oct 2026
- Limit: pricing transparency
- The pricing page gives no dollar amounts; every tier and module requires a quote.checked 15 Oct 2026
The company
- Headquarters
- The maker lists 5048 E Highway 83 Ste 4, Rio Grande City, Texas 78582 as its office address.checked 15 Oct 2026
- Hosting and ownership
- CiVQ says customers can choose hosted service or an owned, self-hosted build with full source-code handover.checked 8 Oct 2026
- Independent company corroboration
- Google Play identifies Pragmatic Business Solutions, LLC as a developer and lists a Rio Grande City, Texas address.checked 15 Oct 2026
- Maker
- CiVQ is built by Pragmatic Business Solutions, LLC.checked 15 Oct 2026
- Ownership safeguards
- The owned build is described as having no kill-switch or phone-home behavior.checked 15 Oct 2026
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