Cinnamon
The facts below are what the maker publishes about Cinnamon, checked and dated. Our editors have not written about it yet.
Plans and prices
From Cinnamon's own pricing page, checked 14 Nov 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Platform | Free | Internal business use only · Healthcare-institution email · Users must be 18 or older |
The facts
Each one read from Cinnamon's own pages, with the date it was checked.
What it does
- Coverage Waterfall
- Its Coverage Waterfall algorithm pairs patients with funding opportunities based on coverage, prescription, and demographics.checked 14 Nov 2026
- EHR integration
- EHR integration extracts data and drafts payer responses for review and submission.checked 14 Nov 2026
- HIPAA
- When Cinnamon receives provider data from a HIPAA covered entity as a business associate, the business associate agreement governs use and disclosure of that data.checked 14 Nov 2026
- Human oversight
- Cinnamon says its AI tools never replace clinical judgment, and the prescribing team must review the information and remains responsible for submitting the request.checked 14 Nov 2026
- No provider fee
- The platform page says enterprise technology and AI are at no cost to providers, regardless of size or specialty.checked 14 Nov 2026
- Patient communication
- The workflow uses SMS, email, and patient portal messages, and alerts care teams when renewals are needed.checked 14 Nov 2026
- Prior authorization AI
- Pharmacist-trained AI drafts answers to clinical prior-authorization questions for the prescribing team to review, edit, and submit.checked 14 Nov 2026
- Renewal alerts
- Automated alerts go out 60 and 30 days before assistance programs expire to keep re-enrollment on track.checked 14 Nov 2026
- Security and interoperability
- Cinnamon lists HL7, FHIR, SOC 2, HIPAA, TX-RAMP, ePA, and HIPAA-compliant eFax.checked 14 Nov 2026
- Self-registration
- Practices of any size can use Cinnamon without a technical integration, creating an account with a work email, tax ID, NPI, and other practice details.checked 14 Nov 2026
- Support
- Cinnamon describes dedicated support, clinical expertise, and proactive engagement for teams using the platform.checked 14 Nov 2026
- What it does
- Cinnamon is a medication access platform that automates prior authorization and financial assistance in one connected workflow.checked 14 Nov 2026
- Where it runs
- The patient assistance platform is an application at app.cinnamon.health, and Google Cloud Platform hosts and operates it for Cinnamon.checked 14 Nov 2026
- Who it is for
- Cinnamon is aimed at patients, providers, payers, and biopharma, and the site offers paths for health systems and providers and for biopharma.checked 14 Nov 2026
- Who pays
- Pharmaceutical manufacturers fund the solution, and the company says that funding plays no role in clinical decisions, which providers make.checked 14 Nov 2026
The company
- Headquarters
- Alameda, California, United Stateschecked 19 Oct 2026
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