Hacker
Free
Up to 2 agents; 500 conversations/month; 30-day data retention
2 agents · 500 conversations/month · 30 days data retention
Checked 28 Sep 2026
Plans and prices
Chatwoot pricing
Startups
$19 a month
Unlimited conversations subject to fair use; 1-year data retention
Unlimited conversations · All channels · 300 Captain AI credits · 1-year data retention
Checked 28 Sep 2026
Business
$39 a month
Unlimited conversations subject to fair use; 2-year data retention
Unlimited conversations · All channels · Voice included · 500 Captain AI credits · 2-year data retention
Checked 28 Sep 2026
Enterprise
$99 a month
Unlimited conversations subject to fair use; 3-year data retention
Unlimited conversations · All channels · Voice included · SSO/SAML · Audit logs · 800 Captain AI credits · 3-year data retention
Checked 28 Sep 2026
Captain AI additional credits
$20 a month
1,000 credits
Checked 20 Sep 2026
Community Edition
Free
Host on your infrastructure · Community support · No Captain AI · No voice calls · No SSO/SAML
Checked 28 Sep 2026
Hacker
Free
Up to 2 agents · 500 conversations/month · Live chat · 30-day data retention
Checked 28 Sep 2026
Premium Support
$19 a month
Host on your infrastructure · Captain AI · Voice calls · Custom branding · Agent capacity · Priority support
Checked 28 Sep 2026
Enterprise Edition
$99 a month
Host on your infrastructure · Captain AI · Voice calls · Custom branding · Agent capacity · SSO/SAML · SLA policies · Priority support
Checked 28 Sep 2026