Channex
Channex is a white-label channel manager API for linking property-management or in-house systems with booking channels.
What Channex is
Channex is a white-label channel manager API for linking property-management or in-house systems with booking channels. It sends availability, rates, and restrictions outward, then returns reservations, modifications, and cancellations. The service is wholesale infrastructure for PMS and booking-engine vendors, hotel groups building internal systems, and hospitality software serving vacation rentals or outdoor stays; Channex says it does not sell directly to hotels. Its integration list contains 68 OTA channels and 464 PMS and technology partners through one API. Partners can apply their own branding and use API or iFrame integration, with custom domains noted. Developer tools include a REST API, webhooks, API keys, granular access control, and a free staging sandbox. Dashboards monitor channel errors, booking performance, and system health, while logs show activity between systems. An optional Payment Gateway API supports Stripe and other gateways for payments and refunds. The WhiteLabel plan costs $130 a month as a platform fee, plus per-property fees.
Good
- Connects 68 OTA channels through one API
- Lists 464 PMS and technology partners
- White-label API and iFrame integration
- Documented REST API with webhooks
- Free staging sandbox
Watch out
- No direct hotel sales
- Cannot create OTA listings or update listing content
- Going live requires certification and authorization
- No no-code option
Who it suits
Channex is intended for software vendors, hotel groups, and hospitality platforms building or embedding their own distribution infrastructure. It is not positioned for hotels buying a direct channel-manager service.
Verdict
Channex offers developer-focused, white-label connectivity for hospitality systems, with testing tools and monitoring included. Its listing-content limitation and required certification make it better suited to technical partners than direct hotel users.
Plans and prices
From Channex's own pricing page, checked 28 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| WhiteLabel | $130 a month | Hotels: $7/property; vacation rentals: $0.50/unit; automatic volume discounts; optional Chat & Reviews add-on at the same per-property rates; prices exclude VAT · Monthly platform fee, plus monthly per-property fees; billed properties must have at least one active channel connection. |
The facts
Each one read from Channex's own pages, with the date it was checked.
What it does
- Analytics and logs
- Dashboards provide channel error, booking performance and system health monitoring, and logs show activity between the PMS and channels.checked 28 Sep 2026
- Audience
- It is wholesale infrastructure for PMS and booking-engine vendors, hotel groups building in-house systems, and hospitality software for vacation rentals or outdoor stays; Channex says it does not sell direct to hotels.checked 28 Sep 2026
- Compliance
- Channex says its controls are designed in line with ISO 27001 and card-data handling with PCI DSS, while explicitly stating that Channex itself is not ISO 27001 or PCI DSS certified.checked 28 Sep 2026
- Developer tools
- The product includes a documented REST API, webhooks, API keys, granular access control and a staging sandbox for testing.checked 28 Sep 2026
- Integration requirements
- Going live requires testing, Channex certification and OTA account authorization, and the pricing page says there is no no-code option.checked 28 Sep 2026
- Integrations
- The integrations page lists 68 OTA channels and 464 PMS and technology partners, connected through one API.checked 28 Sep 2026
- Notable limitation
- Channex cannot currently create OTA listings or update listing content such as images and amenities; those tasks must be done directly on the OTA.checked 28 Sep 2026
- Payments
- An optional Payment Gateway API supports Stripe and other gateways for payments and refunds; Channex says card processing is handled by PCI-compliant providers.checked 28 Sep 2026
- Product
- Channex is a white-label channel manager API that connects PMS or in-house systems to booking channels and sends availability, rates and restrictions while delivering reservations, modifications and cancellations.checked 28 Sep 2026
- Security
- Channex states that platform data is hosted in EU regions on AWS and DigitalOcean infrastructure and is encrypted in transit using TLS and at rest using hosting-provider encryption.checked 28 Sep 2026
- Support
- The pricing page includes support via chat and email, onboarding and training; the homepage says chat and email replies are during UK/European working hours.checked 28 Sep 2026
- White labeling
- The channel manager can use a partner’s brand and supports API or iFrame widget integration, with custom domains noted on the homepage.checked 28 Sep 2026
The company
- Company history
- Channex says it opened in January 2020; the about page identifies Evan Davies as CEO and co-founder and gives its postal address in Carmarthen, United Kingdom.checked 28 Sep 2026
- Founded
- 2020checked 28 Sep 2026
- Headquarters
- Castell Pigyn Lodge, Abergwili, Carmarthen, SA31 2JL, United Kingdomchecked 28 Sep 2026
Money
- Free sandbox
- The staging server is free, provides the full API for testing, and requires no sales call or payment card, according to the pricing FAQ.checked 28 Sep 2026
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