Already Included support
Community forum support · Getting-started guides and how-to videos
Checked 20 Sep 2026

Community forum support · Getting-started guides and how-to videos
Checked 20 Sep 2026
Initial response within 2 hours
Checked 20 Sep 2026
community/forum support · standard subscription and users still apply
Checked 19 Oct 2026
Community forum support · online resources
Checked 3 Oct 2026
all modules and standard reports · weekly backups · API up to 1,000 requests/month · 2GB document storage/user · cloud hosting
Checked 19 Oct 2026
All modules and standard reports · weekly backups · API access up to 1,000 requests/month · 2 GB document storage per standard user
Checked 3 Oct 2026
Priority support · up to 15 hours/month of phone support · support 8am–7pm EST, Monday–Friday
Checked 3 Oct 2026
priority support · phone/email support up to 15 hours/month · 8am–7pm EST weekdays
Checked 19 Oct 2026
Initial response within 2 hours · quarterly consulting calls · sandbox test environment · BI platform · customization support
Checked 3 Oct 2026
highest support priority · two-hour initial response · quarterly consulting · sandbox · BI platform · customization support
Checked 19 Oct 2026