CentralSquare Utility Billing
CentralSquare Utility Billing is a web-based system for local governments and municipalities managing utility accounts, billing, and collections.
What CentralSquare Utility Billing is
CentralSquare Utility Billing is a web-based system for local governments and municipalities managing utility accounts, billing, and collections. It supports gas, electric, water, waste, and recycling services, with flat-rate and tiered rate structures. Residents can use a 24/7 portal to view bills, balances, and usage, manage accounts, and make one-time, scheduled, or recurring payments. Paperless eBilling, autopay, and automated reminders and updates are also listed. Staff can access current usage and account status information, alongside tools for land parcels, service orders, contacts, documents, and transactions. GIS integration provides service status, meter service information, and location data. Named connections include Finance Enterprise, Enterprise Asset Management, Community Development, and Property Tax. The product is described as secure and cloud-hosted, but no specific security certification is named. A demo is available on request; no public price, free plan, or free trial is listed.
Good
- Supports gas, electric, water, waste, and recycling.
- Offers residents a 24/7 account portal.
- Handles scheduled and recurring payments, plus autopay.
- Integrates with GIS and named CentralSquare systems.
Watch out
- No public price is listed.
- No free plan or free trial is listed.
- Web platform only is listed.
Who it suits
CentralSquare Utility Billing is aimed at local governments and municipalities responsible for utility revenue and customer accounts. It suits organizations handling several utility types or flat and tiered rates.
Verdict
CentralSquare Utility Billing brings resident account access, payment options, rate management, and utility operations into one system. Municipal buyers should request a demo and pricing details, since commercial terms are not published.
Plans and prices
From CentralSquare Utility Billing's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| CentralSquare Utility Billing | Priced on request | Pricing not listed publicly · Contact CentralSquare for pricing. |
The facts
Each one read from CentralSquare Utility Billing's own pages, with the date it was checked.
What it does
- Audience
- CentralSquare describes Utility Billing as a solution for agencies managing utility revenue and its related article specifically addresses local governments and municipalities.checked 30 Sep 2026
- Automated notifications
- Automated reminders and updates are intended to reduce late payments and improve collections.checked 30 Sep 2026
- Citizen portal
- The 24/7 citizen portal lets residents view bills, make payments, and manage accounts from any device.checked 30 Sep 2026
- Commercial terms
- The product page offers a demo request and does not publish a price, free plan, or free trial.checked 30 Sep 2026
- Data and transactions
- The system tracks accounts receivable, customer credit history, consumption rates, deposits, pending transactions, and customer residence history.checked 30 Sep 2026
- GIS integration
- The system integrates with GIS and provides utility service status, meter service information, and location data.checked 30 Sep 2026
- Integrations
- The product page names Finance Enterprise, Enterprise Asset Management, Community Development, and Property Tax as systems it can connect with.checked 30 Sep 2026
- Intended customers
- The product is presented for local governments and municipalities managing utility billing and collection.checked 30 Sep 2026
- Notifications
- Automated reminders and updates are designed to reduce late payments and improve collection rates.checked 30 Sep 2026
- Operational tools
- Features described include land parcel management, service order creation, contact management, real-time payment processing, and document management for bills and notices.checked 30 Sep 2026
- Payment options
- The product supports one-time, scheduled, and recurring payments.checked 30 Sep 2026
- Payment partner
- CentralSquare announced an InvoiceCloud partnership for online, mobile, text, phone, and AutoPay payment channels.checked 30 Sep 2026
- Payments
- The product supports one-time, scheduled, and recurring payments.checked 30 Sep 2026
- Payments compliance
- CentralSquare’s separate payments page says its payment processing maintains PCI compliance; the product page does not specify whether this applies to every Utility Billing deployment.checked 30 Sep 2026
- Pricing
- The product page offers a demo and does not display a price.checked 30 Sep 2026
- Purpose
- CentralSquare Utility Billing is a cloud solution for automating utility billing, improving accuracy, and accelerating collections.checked 30 Sep 2026
- Rate structures
- It accommodates flat-rate and tiered-rate billing structures.checked 30 Sep 2026
- Scale and rate structures
- CentralSquare says the billing solution can scale from simple flat-rate services to complex tiered structures.checked 30 Sep 2026
- Security
- The product page describes the solution as secure and cloud-hosted but does not name a specific security certification.checked 30 Sep 2026
- Service management
- The article describes land parcel management, service order creation, and contact management with case reporting and monitoring.checked 30 Sep 2026
- Supported utilities
- CentralSquare’s utility billing article lists gas, electric, water, waste, and recycling services.checked 30 Sep 2026
Money
- Billing capabilities
- The billing software page describes paperless eBilling, automated notifications, resident access to balances and usage, and auto-pay.checked 30 Sep 2026
- Free plan
- Nochecked 20 Sep 2026
The company
- Headquarters
- Lake Mary, Florida, United Stateschecked 28 Sep 2026
Alternatives to CentralSquare Utility Billing
- 1
iWorQ
AndroidiOSWeb6.1 - 2
Vision CAMA
WebWindows5.8 - 3
Cloudpermit Code Enforcement
AndroidiOSWeb5.5 - 4
CentralSquare Community Development
AndroidiOSWeb5.4 - 5
OpenGov Permitting & Licensing
AndroidiOSWeb5.4 - 6
BS&A Community Development
AndroidiOSWeb5.3