Branded Bites
Branded Bites is a restaurant ordering and engagement platform for taking direct orders through a restaurant’s branded website, custom subdomain, or ordering…
What Branded Bites is
Branded Bites is a restaurant ordering and engagement platform for taking direct orders through a restaurant’s branded website, custom subdomain, or ordering link. Customers can choose pickup or delivery, and restaurants can offer branded iOS and Android apps with menu ordering, order history, loyalty rewards, and promotions. Restaurant owners can configure loyalty based on spending, order count, items, visits, or VIP status, and run segmented SMS and email campaigns with promo codes and performance tracking. Menus can be imported from Toast, Square, or Clover, with pricing kept in sync; incoming orders appear in the Branded Bites dashboard. Delivery handoff is supported through Uber Direct and DoorDash Drive, with in-house delivery setup available on request. The dashboard tracks direct orders, product performance, campaign attribution, loyalty activity, and repeat customer behavior. Branded Bites Direct costs $249 a month, plus a custom all-in order rate that includes standard card processing. There is no free plan. Setup and onboarding support are included, though the setup fee depends on configuration.
Good
- Customers can order online for pickup or delivery.
- Branded iOS and Android apps include loyalty features.
- Menus and pricing sync with Toast, Square, or Clover.
- Dashboard tracks orders, campaigns, loyalty, and repeat customers.
Watch out
- No free plan is available.
- Costs $249 a month plus a custom order rate.
- Setup fee depends on configuration.
- Publishing under a restaurant’s own developer accounts costs extra.
Who it suits
Branded Bites suits restaurants that want direct ordering through their own website and branded apps, alongside loyalty and customer marketing tools. It may also fit restaurants using Toast, Square, or Clover that want menus and pricing synced.
Verdict
Branded Bites combines direct ordering, branded apps, loyalty, marketing, delivery handoff, and analytics for restaurants. Buyers should account for the monthly charge, custom order rate, and any configuration or publishing costs.
Plans and prices
From Branded Bites's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Branded Bites Direct | $249 a month | Setup and onboarding fee depends on setup · Delivery fees, chargebacks, refunds, premium payment method costs, and custom development may be separate · Plus a custom all-in order rate, including standard card processing. |
The facts
Each one read from Branded Bites's own pages, with the date it was checked.
What it does
- Analytics
- The owner dashboard tracks direct orders, product performance, campaign attribution, loyalty activity, and repeat customer behavior.checked 7 Oct 2026
- Customer data
- The terms say restaurants retain rights to uploaded or created data and can export it after termination within a reasonable opportunity.checked 7 Oct 2026
- Delivery
- Delivery handoff is supported through Uber Direct and DoorDash Drive; in-house delivery setup is available upon request.checked 7 Oct 2026
- Delivery orders
- Yeschecked 22 Sep 2026
- Loyalty
- Restaurants can configure rewards based on spending, order count, item purchases, visits, or VIP status.checked 7 Oct 2026
- Marketing
- The platform includes SMS and email campaigns, customer segmentation, campaign promo codes, and performance tracking.checked 7 Oct 2026
- Messaging compliance
- Restaurants are responsible for applicable SMS and email marketing compliance; Branded Bites says it provides opt-in and opt-out tools but does not independently verify consent records.checked 7 Oct 2026
- Ordering
- Customers can order through a branded website, custom subdomain, or ordering link, with pickup or delivery options.checked 7 Oct 2026
- Ordering channels
- website and appchecked 22 Sep 2026
- Paid from
- 249checked 22 Sep 2026
- Product
- Branded Bites provides restaurants with direct online ordering, branded mobile apps, loyalty, marketing campaigns, delivery handoff, and analytics.checked 7 Oct 2026
- Support
- The pricing page lists demo and onboarding support as included features.checked 7 Oct 2026
Where it runs
- App publishing
- Apps are published under Branded Bites developer accounts by default; publishing under a restaurant’s own Apple and Google developer accounts costs extra.checked 7 Oct 2026
- Branded mobile app
- Yeschecked 22 Sep 2026
- Mobile apps
- Branded restaurant apps are available for iOS and Android and include menu ordering, loyalty rewards, order history, and promotions.checked 7 Oct 2026
- POS integration
- Yeschecked 22 Sep 2026
- POS integrations
- Branded Bites imports menus from Toast, Square, or Clover and keeps pricing in sync; orders arrive in the Branded Bites dashboard.checked 7 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
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