Blackbaud Raiser’s Edge NXT
Blackbaud Raiser’s Edge NXT is a web-based fundraising CRM for managing donor information and relationships.
What Blackbaud Raiser’s Edge NXT is
Blackbaud Raiser’s Edge NXT is a web-based fundraising CRM for managing donor information and relationships. It brings giving history, engagement, relationships, and interactions together in a supporter record. Fundraising tools include gift processing, recurring and online giving, moves management, pledges, tribute gifts, and campaign support. AI features cover prospect insights, donor summaries, action plans, outreach drafts, and suggested next steps; generative AI is off until an administrator enables it for the organization. Role-based dashboards provide current metrics, reports, and performance benchmarks. Engagement tools support email, donations, events, memberships, donor portals, and automated multi-step outreach. Named integrations include SKY APIs, Microsoft Power Automate, Marketplace apps, Financial Edge NXT, and JustGiving, with connections to Gmail and Microsoft 365 also available. Blackbaud describes the product as suited to mid-sized and large nonprofits with dedicated development teams and relationship-focused fundraising. Desktop requirements include Windows or Mac OS X workstations and a browser with JavaScript, cookies, and TLS 1.2 enabled. Pricing is available by request.
Good
- Combines donor history and interactions in one record.
- Includes recurring giving, pledges, and campaign support.
- Role-based dashboards provide metrics and reports.
- Generative AI starts off until an administrator opts in.
Watch out
- Pricing is available only by request.
- Desktop use requires JavaScript, cookies, and TLS 1.2 enabled.
Who it suits
It suits mid-sized and large nonprofits with dedicated development teams and relationship-based fundraising needs. Organizations can use it to manage donor records, giving activity, campaigns, and outreach.
Verdict
Raiser’s Edge NXT brings donor relationship management together with fundraising and engagement workflows. Nonprofits should review its browser requirements, request pricing, and consider the organization-level AI opt-in control.
Plans and prices
From Blackbaud Raiser’s Edge NXT's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Blackbaud Raiser’s Edge NXT | Priced on request | Pricing details not stated on the product page · Ask About Pricing |
The facts
Each one read from Blackbaud Raiser’s Edge NXT's own pages, with the date it was checked.
What it does
- AI controls
- The product page says generative AI is off by default until an administrator opts in through an organization-level setting.checked 4 Oct 2026
- AI features
- Blackbaud describes AI features for prospect insights, donor summaries, action plans, outreach drafts, and recommended next steps.checked 4 Oct 2026
- Donor records
- It combines supporters’ giving history, engagement, relationships, and interactions in a unified record.checked 4 Oct 2026
- Engagement
- Built-in tools support email, donations, events, memberships, donor portals, and automated multi-step outreach workflows.checked 4 Oct 2026
- Fundraising tools
- Features include gift processing, recurring giving, online giving, moves management, pledges, tribute gifts, and campaign support.checked 4 Oct 2026
- Integrations
- The product page names SKY APIs, Microsoft Power Automate, Marketplace apps, Financial Edge NXT, and JustGiving integrations.checked 4 Oct 2026
- Intended users
- Blackbaud says the product is best for mid-sized to large nonprofits with dedicated development teams and relationship-based fundraising needs.checked 4 Oct 2026
- Other connected tools
- Blackbaud says Raiser’s Edge NXT can connect with Gmail and Microsoft 365.checked 4 Oct 2026
- Purpose
- Raiser’s Edge NXT is a web-based fundraising CRM for managing donor data and relationships.checked 4 Oct 2026
- Reporting
- The product offers role-based fundraising dashboards, real-time metric views, reports, and performance benchmarks.checked 4 Oct 2026
- Security and compliance
- Blackbaud’s Trust Center displays SOC 2 Type II, SOC 1 Type II, GDPR, HIPAA, PCI, CSA, HECVAT, NIST CSF, TX-RAMP, GovRAMP, and VPAT badges.checked 4 Oct 2026
- Support and training
- Blackbaud lists a customer support portal, Blackbaud University training, product documentation, a knowledgebase, and a user community.checked 4 Oct 2026
- Supported desktop systems
- The system requirements page lists Microsoft Windows and Apple Mac OS X workstations and requires a browser with JavaScript, cookies, and TLS 1.2 enabled.checked 4 Oct 2026
The company
- Company
- Blackbaud’s 2024 impact report says the company was founded in 1981 and is headquartered at 65 Fairchild St, Charleston, South Carolina 29492.checked 4 Oct 2026
- Founded
- 1981checked 23 Sep 2026
- Headquarters
- Charleston, South Carolina, United Stateschecked 23 Sep 2026
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