Avigilon Alta Access
Avigilon Alta Access is a cloud-based access control system for managing building entry, users, doors, and sites remotely.
What Avigilon Alta Access is
Avigilon Alta Access is a cloud-based access control system for managing building entry, users, doors, and sites remotely. Administrators can unlock doors, manage occupancy in real time, and start site lockdowns through browser, mobile, and tablet apps. Access options include mobile credentials, key cards, fobs, PINs, and digital guest passes. The system can display live and recorded video linked to access events and connect with Alta Video. Avigilon describes the service as serverless, supporting unlimited users and locations, with encrypted keycards, tamper-resistant readers, and redundant connections for operation during internet outages. It offers more than 100 integration apps, an open API, automatic user synchronization with identity providers, and Mercury hardware migration support. Hardware options include readers, controllers, boards, hubs, and Schlage smart locks for interior doors. Pricing is available on request, and there is no free plan. Basic, Premium, and Enterprise tiers include 24/7 live support; API and webhook consultation has tier-specific limits.
Good
- Manage doors and lockdowns remotely from apps or a browser.
- Supports mobile credentials, cards, fobs, PINs, and guest passes.
- Shows live and recorded video tied to access events.
- Redundant connections support operation during internet outages.
- All software tiers include 24/7 live support.
Watch out
- No free plan is available.
- Pricing is available only on request.
- API and webhook consultation has tier-specific limits.
Who it suits
It suits organizations managing access at one or many locations, including those in healthcare, education, commercial real estate, manufacturing, and technology. Its mobile credentials, visitor passes, occupancy controls, and multi-location support may fit teams with varied entry needs.
Verdict
Avigilon Alta Access combines remote entry management with credential choices, occupancy controls, and video visibility. Organizations should review the tier-specific API consultation limits and request pricing before choosing a plan.
Plans and prices
From Avigilon Alta Access's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | Priced on request | API & Webhooks · alerts · reports · standard lockdown · basic rules engine · 24/7 live support |
| Enterprise | Priced on request | API & Webhooks · alerts · reports · flexible lockdown · advanced rules engine · 500 alarms · scheduled and muster reports · custom dashboards and fields · granular permissions · occupancy management · VMS integration · badge printing · Static Cloud IP · 24/7 live support · 1 hour/month API/webhook consultation, unlimited (20+ licensed entries) |
| Premium | Priced on request | API & Webhooks · alerts · reports · flexible lockdown · advanced rules engine · 100 alarms · scheduled and muster reports · custom dashboards and fields · granular permissions · occupancy management · VMS integration · badge printing · 24/7 live support · 5 total API/webhook consultation hours (20+ licensed entries) |
The facts
Each one read from Avigilon Alta Access's own pages, with the date it was checked.
What it does
- Compliance
- Avigilon lists GDPR, SOC 2 Type II attestation, ISO 27001, PCI DSS, CPRA/CCPA and FIPS 140-2 among its security compliance and certification items.checked 30 Sep 2026
- Credentials
- Supported access methods include mobile credentials, key cards, fobs, PINs and digital guest passes.checked 30 Sep 2026
- Deployment
- The cloud access control page describes the service as serverless and says it supports unlimited users and locations.checked 30 Sep 2026
- Hardware
- The solution includes smart readers, controllers, boards and hubs, Schlage smart locks for interior doors, and mobile and physical credentials.checked 30 Sep 2026
- Integrations
- The product page states that Alta Access offers 100+ integration apps, an open API, automatic user sync with leading identity providers and Mercury hardware migration support.checked 30 Sep 2026
- Intended users
- Avigilon presents Alta Access for organizations ranging from a single location to global enterprises, and identifies healthcare, education, commercial real estate, manufacturing and technology as use sectors for cloud access control.checked 30 Sep 2026
- Offline operation
- Avigilon says encrypted keycards, tamper-resistant readers and redundant connections support operation during internet outages.checked 30 Sep 2026
- Purpose
- Avigilon Alta Access is a cloud-based access control system for remotely managing building entry, users, doors and sites.checked 30 Sep 2026
- Remote controls
- Administrators can activate site lockdowns from any device, manage occupancy in real time and unlock doors through browser, mobile and tablet apps.checked 30 Sep 2026
- Security
- Avigilon describes encryption in transit and at rest, multifactor authentication, continuous vulnerability scanning and regular third-party penetration testing and SOC 2 auditing.checked 30 Sep 2026
- Support
- All three software tiers include 24/7 live support; API and webhook consultation has tier-specific limits and is available to Premium and Enterprise customers with 20 or more licensed entries.checked 30 Sep 2026
- Video visibility
- The system can show live and recorded footage associated with access events and unify Alta Access with Alta Video.checked 30 Sep 2026
The company
- Headquarters
- Chicago, Illinois, United Stateschecked 28 Sep 2026
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