AssetWorks EAM

What AssetWorks EAM is

AssetWorks EAM is a web-based system for managing asset maintenance and work orders, including in offline work environments. It is presented for public works, facilities, parks, and government operations teams. The system tracks asset lifecycle status, maintenance and inspections, labor costs, equipment usage, and vendor or contractor work; it also automates preventive maintenance and inspection schedules. EAM Connect lets staff complete work orders, update asset information, and manage service requests online or offline. Capital Planning tracks goals and objectives, streamlines project approvals, and shows spend against budgets and funding sources in real time. Esri integration provides near-real-time, bidirectional synchronization. The REST-based Asset Management API uses JSON requests and responses and supports GET, PUT, POST, and in some cases DELETE; described integrations also cover ERP and financial systems, HR systems, and inventory management. AssetWorks describes API encryption and compliance built into the API architecture. Managed hosting includes monitoring, incident response, maintenance, patching, and off-site backups. Premium Hosting lists a one-minute recovery point objective and a four-hour recovery time objective. Pricing is on request.