Amazon Connect Customer — chat
Priced on request
Pricing may vary by region, communication type, and third-party provider
Checked 28 Sep 2026
Plans and prices
Amazon Connect pricing
Amazon Connect Customer — SMS and 3P messaging
Priced on request
Pricing may vary by region, communication type, and third-party provider
Checked 28 Sep 2026
Amazon Connect Customer — voice
Priced on request
Pricing may vary by region, communication type, and third-party provider
Checked 28 Sep 2026
Amazon Connect Customer — email
Priced on request
Pricing may vary by region, communication type, and third-party provider
Checked 28 Sep 2026
Chat
$0.01, paid once
Pricing may vary by region, communication type, and third-party provider.
Checked 27 Sep 2026
SMS and 3P messaging
$0.01, paid once
Pricing may vary by region, communication type, and third-party provider.
Checked 27 Sep 2026
Voice
$0.04, paid once
Standard telephony rates apply; pricing may vary by region, communication type, and third-party provider.
Checked 27 Sep 2026
$0.08, paid once
Pricing may vary by region, communication type, and third-party provider.
Checked 27 Sep 2026