AI Agent for Employees
$15 a month
50+ pre-built service catalog items
Checked 20 Sep 2026
Plans and prices
Agentforce IT Service pricing
IT Service Desk - Enterprise Edition
$75 a month
End-to-end incident, problem, and change management · Unified request and knowledge management · CMDB, Discovery, and Service Graph for end-user devices
Checked 20 Sep 2026
IT Service Desk - Unlimited Edition
$150 a month
Generative AI capabilities · Automated incident creation from email and chat · AI-generated problem and knowledge articles · Predictive SLA breach, major incident, and change risk scores · Advanced Tableau dashboards
Checked 20 Sep 2026
Add-On: Agentforce for Service
$125 a month
20+ agent actions
Checked 20 Sep 2026
CMDB Enterprise
$1,000 a month
100 configuration items
Checked 20 Sep 2026
Hardware Asset Management
$200 a month
100 assets
Checked 20 Sep 2026