Complies
5.9#11 in sox compliance softwareFrom $47 a monthWeb
VisitComplies vs SmartSuite Enterprise Service Desk
SmartSuite Enterprise Service Desk
6.7#22 in it sla management softwareFrom $15 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Complies | SmartSuite Enterprise Service Desk |
|---|---|---|
| Integrations | The evidence page names AWS, Azure, GitHub, Google Workspace, Okta, Slack, and Jira as connected systems for automated evidence collection. | SmartSuite lists integrations including Slack, Microsoft Teams, Twilio, Outlook Email, Google Meet, Jira Cloud, and HubSpot, plus Zapier, Make, Ply, and Relay connectors. |
| Purpose | Complies tracks compliance obligations, maps controls, collects evidence, and shows audit readiness for small and midsize teams. | SmartSuite ESM brings HR, Facilities, Finance, Legal/Compliance, and other internal services into one connected service experience. |
| Security | Complies says traffic uses TLS 1.2+, stored data uses AES-256 encryption, and staff access is role-based, logged, and protected by mandatory MFA. | SmartSuite states that SOC 2 Type II compliance and ISO 27001 certification apply to every plan; its pricing FAQ says HIPAA and GDPR compliance and European data residency are Enterprise features. |
Complies plans
- Starter$564 a year
- Growth$1,428 a year
- Scale$3,588 a year
- Enterprise$5,988 a year
SmartSuite Enterprise Service Desk plans
- Team$15 a month
- Professional$32 a month
- EnterprisePriced on request
Pick Complies if…
Complies suits small and midsize teams that need a shared way to assign compliance work and collect evidence across frameworks. It is especially relevant where compliance is a side responsibility rather than a dedicated function.
Pick SmartSuite Enterprise Service Desk if…
It suits organizations that want a shared portal and workflows for internal service requests across departments. The listed capabilities also fit teams needing approval records, SLA tracking, and configurable routing.